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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
GreatFriendly professional people and great service. I will go back again. The coffee and pastries are great for when you are waiting for your car.
Business response:
Thank you for your kind words! I am happy to hear that you enjoyed your experience, and the coffee and pastries! -Al LeMoine, General Manager
Rusnack BMW and Art service I received was excellent. I was very happy. Art explained everything thoroughly. Customer service was fantastic. Thank you for the great service.
Business response:
Thank you for the excellent review, and thank you for recognizing Art! We look forward to working with you in the future! -Al LeMoine, General Manager
Servicing our car at Rusnak BMW continues to be a true pleasure and we highly recommend this dealership across the board, from the car purchasing experience to financing and servicing of the vehicle. Overall great staff and excellent service.
Business response:
Stefano, I am happy to hear that you have enjoyed all aspects of your experiences with us! Thank you for the great review, and thank you for continuing to choose Rusnak BMW! -Al LeMoine., General Manager
Bob Martin was great - and was interested in any issues that I had, how ever small. This is the way anyone would want to be treated when servicing their car!
Business response:
Sharonn, I am happy that Bob provided excellent customer service during your visit! Thank you for the great review, and thank you for choosing Rusnak BMW!-Al LeMoine., General Manager
Renee was ready for me right when I came in, we took care of the paperwork in a few minutes and then I settled in and used the free Wi-Fi connection so I could VPN to work.
Business response:
Ron, I am happy that you received prompt and attentive customer service from Renee! Thank you for the great review!-Al LeMoine., General Manager
So easy to work with. Always in time with service. This is my third car from this dealership. Very friendly staff. Professional finance team. Will buy from this dealership again.
Business response:
I am pleased to learn that you have enjoyed experiences with our Sales and Service departments. We look forward to working with you in the future. Thank you for choosing Rusnak BMW.-Al LeMoine., General Manager
I had a great experience buying a M4 with George Lampos! He delivered everything as promised and the whole transaction was super quick. I will definitely recommend George to my friends and family.
Business response:
Thank you for choosing Rusnak BMW, and thank you for the fantastic review! I am happy to hear that George provided excellent customer service during your purchasing experience. We hope you love your BMW M4.-Al LeMoine., General Manager
Andrew was great, easy to work with, patient and helpful. Could not have asked for a better experience. Service has been helpful and honest in the past and now sales has earned my future business as well.
Business response:
Thank you for the fantastic review and thank you for recognzing Andrew. I am happy that you have enjoyed your Sales and Service experiences! We look forward to working with you in the future. -Al LeMoine., General Manager
We found a great used car in their inventory online, set an appointment with Claude, and drove it home within a couple days. Claude was helpful and responsive throughout, without being overly pushy. He went above and beyond to answer questions honestly and guide us through the process. Highly recommended!
Business response:
Travis, thank you for the great review, and thank you for recognizing Claude. I am gald to hear that he was helpful, responseive and pleasant to work with. Thank you for choosing to work with us! -Al LeMoine., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 10:00 a.m.