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BMW
- Automotive
- Richmond, VA
About this business
Location details
8710 W Broad St, Richmond, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I had a desire to surprise my wife with a "sports car" as we travel into our next 74 years of a blessed years. Thru the internet, I searched all of the sports car manufactuters within 200 miles of the Richmond area to locate "the vehicle of choice". On a Friday afternoon,I ventured onto the BMW Richmond lot in my truck and yard work shorts. Steve Lerner came out into the heat to assist me. Well, on Monday, I was pleased to purchase a 2011 Z4 for my wife. Steve was very patient, understanding and worked with me in planning an... read more
The service we received from Steve Lerner and Richmond BMW ranks as the best car buying experience we ever had. Although we live in the northern Virgina area, we purchased our BMW 700 model from Steve because of the time, attention to detail and great all around customer service he extended to us. The 90 mile trip to Richmond was well worth it. From the time we ordered our vehicle, took delivery from the South Carolina Performance Center and finalized details at the Richmond dealership, Steve demonstrated a personal comittme... read more
This was our first experience in purchasing a new luxury vehicle. They made us feel very comfortable and at ease during the entire process. There can be a lot of information to take in when purchasing a vehicle of this caliber; Frank and Steve were very thorough in explaining every detail about the car and very accomodating in answering all of our questions. The maintenance department went the extra mile in ensuring that the car was perfect for us before we left. Overall, our experience in purchasing a BMW from Richmond BMW ... read more
My experience with BMW of Richmond was great. I sent out an email enquiring about purchasing a X5. Steve Lerner responded to my email with his contact information. I called him and told him what I wanted and the options that were a must. When we arrived at the delership, he had different models available for me to look at. He is very apprachable, friendly and listened to what I wanted. He did not pressure me into purchasing the most expensive vehicle in the lot. In fact there was no pressure at all. I feel that he gave me an... read more
It was a pleasure doing business with Steven. He was informative, knowledgeable and to the point. We never felt pressured and he explained everything in detail. We were treated with respect and courtesy.We would highly recommend doing business with him.....
Crown Mini personnel treat you with respect and like family. They go out of their way to ensure that you have the best customer experience and price. Crown Mini has earned a customer for life. We purchased two minis within a one month span. In fact, we special ordered one. When it came in, we saw one that we liked better. It was a Laurel Special Edition Clubman. Paul Baldwin was gracious about our desire to switch vechicles. He worked up the numbers and gave us a great deal. Keep up the good work.
We had been car shopping for about a month when we walked into BMW of Richmond. At the time we were not sold on BMW, but after meeting Steven Lerner and test driving the 335i- we were hooked. Steven knew everything about the car which made it fun and after we purchased the car he made sure we knew how to reset and program just about anything. There was a stain on the headliner and when we spoke to the guys there, they quickly got it into the shop and afterwards you couldn't even tell there was ever a rust stain. Overall, the... read more
First and foremost Steven was very cordial, warm,and friendly. He took time to make sure we were well informed about the purchase we wanted to make. Steven did an excellent job helping us become familiar with the X5 we test drove. I feel as though he gave us the fairest price he could. Overall, he made our experience a good one.
I stopped by in July of 2009 and spoke with Steven Lerner. I gave him my criteria of what I wanted in a new BMW 328I X-Drive. He called me the following week with the cars he had a on his lot that he thought I would be interested in. I decided on the Barberra Red and told him I would be in late August when my husband would be in town. We did all of the negotiations via telephone including the trade in of my 2008 Acura RDX. The dealership had my car in the showroom when I arrived with a sign saying "Sold to Mrs. Susan Chiches... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,536 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.