BMW

barnesrm 

on DealerRater

16 years ago

I recently purchased a new BMW 335I from Richmond BMW. I found the staff to be very knowledgeable, friendly and anxious to help. I was particularly pleased with the work Cheryl Bowman did in addressing all my requirements accurately and in a timely manner. As a Project Officer for the US Marine Corps, I can be direct and demanding by nature. Cheryl met each challenge head-on, without complaint and always went the extra mile to meet my very specific requirements in locating the vehicle configured to my exacting specifications... read more

dms7020 

on DealerRater

16 years ago

I recently leased a car through Richmond BMW and Cheryl Bowman was my sales advisor. She was very helpful and thorough and was able to locate the exact car I wanted and give me an incredible price. I would recommend her to all of my friends and family. Thank you again Cheryl! 

vafatcat 

on DealerRater

16 years ago

I was fortunate enough to find the exact car I had been searching for over the last 9 months at a great price. I never thought that I would find my car at a dealership at the price I wanted to pay. Tim was friendly, knowledgeable and willing to work with me. I did not feel rushed or pushed into my purchase. The car is absolutely perfect and what I have wanted for years. Thank you Richmond BMW for making it happen. JMG 

mars 

on DealerRater

16 years ago

I have purchased many different cars over my lifetime from a number of dealerships and no other dealership has provided the level of satisfaction, professionalism, and overall great advice that I have gotten from Richmond BMW in Richmond, VA. I have always had a great experience and I would strongly recommend this dealership to both family and friends. I don't work there or have any affliation with them and I don't typically go out of my way to make these statements, but when you find a great car dealership, you want to go b... read more

aflanders 

on DealerRater

16 years ago

I just wanted to take a moment to thank Cheryl and Richmond BMW for all of their help over the past few weeks and yesterday. Everything yesterday was very quick and easy. I wish every car buying experience could be this simple. Additionally, Cheryl was very considerate with every little detail, for example she noticed my wife was cold and you went over and shut the front door so the breeze wouldn't be blowing in. These little things really make a customer feel special and important. Even though we weren't buying a $100k 7 se... read more

birlgirl 

on DealerRater

16 years ago

A few days ago I had the most fun ever buying a car! And it was a used one at that! I found the CPO Z4 of my dreams on-line listed at Richmond BMW and even though it was 6 hours from here, Tim St. Clair made the purchase a breeze. He even picked us up at the airport where we returned the rental car we had driven to Richmond. Dmytry Shapovalov had phoned me a few days before our arrival and had explained some of the possible choices I could make regarding warranties and service but never pressured me to make a decision right ... read more

BethSimos 

on DealerRater

16 years ago

This is the fourth BMW that I've purchased/leased from Richmond BMW. I leased the first three vehicles and then purchase a certified used vehicle this time. The experience all four times was exceptional. DJ Sardana was always available for any questions that I had during the process. I test drove the vehicle twice...the second was a full day which DJ was kind enough to offer. I had considered a Volvo which I test drove but am very pleased with my decision to purchase the certified BMW X3. 

carman26 

on DealerRater

16 years ago

Where to start? DJ Sardana @Richmond BMW is definitely someone to talk to if you are considering a BMW. I had been working on replacing my '07 335i Sdn 6MT for 4 months. I knew that I wanted a 3 series but was open to the type/model/options. I started with getting essentially the same car that I had been driving and was quoted a lease price of 50% higher than my current payment. That's when the fun began. Needless to say, after pestering my local dealer for 4 months on several different cars/prices, I became very frustrated ... read more

scarpam23 

on DealerRater

16 years ago

We were very pleased with our Sales agent, David Gray. He was very knowledgeable and helpful when it came to us making our decision to purchase our new BMW 528i. We would highly recommend him and Richmond BMW to our friends and co-workers. David Gray made our experience with Richmond BMW very pleasant.