BMW

fnorth 

on DealerRater

13 years ago

I recently bought a 2011 Porsche Boxster from Richmond BMW. I found it on the internet, and when I decided to get serious about it I visited the dealership. Steven Lerner was the sales person who helped me. He was very helpful and professional. I only had a limited time to test drive since I was headed out of town for the week and Steven was respectful of my time. When the dealership dropped the price later in the week, I called Steven and made an offer to buy. He worked out all of the details over the phone, including faxin... read more

Jsb23 

on DealerRater

13 years ago

Working with Anton was a great experience. He was informative and a pleasure to work with throughout the entire process. I would be happy to refer friends to Anton. 

hmmcleod3 

on DealerRater

13 years ago

Great experience. Steve made it easy. Just told him what I was looking for and he found it. Had the car in a week. Perfect! 

fgwood 

on DealerRater

13 years ago

I shopped for three vehicles: Lexus, Audi and BMW. I was currently driving a Lexus and was definitely leaning that way for my new vehicle. I had never been to BMW and it was somewhat of an uphill battle for them to win me over as a customer. Of course, in the end it is the vehicle, but the BMW dealership was a pleasure to work with. Steve Lerner understood I was shopping around but was not aggressive or overbearing. He made himself available on several occassions for test drives, was very knowledgable of the vehicles, and ve... read more

BMWgolfer 

on DealerRater

13 years ago

Matt Brown is an exceptional sales advisor. I would highly recommend you seek him out because my wife and I really enjoyed our shopping and purchasing experience as he was always professional, courteous, and responsive. I had spoken with numerous other BMW sales personnel at other locations from Maryland to South Carolina during my vehicle search. Some people say that "timing is everything." Well, Matt was the one who happened to call me this past Saturday morning - while my wife was out of town and I was not playing golf. H... read more

dwolford17 

on DealerRater

13 years ago

Anton was very helpful to us. we enjoyed the buying experience. it was nice because Anton really cares if you get the right car for your needs. 

RJupe 

on DealerRater

13 years ago

Steven Lerner complemented the ultimate driving experience with the ultimate buying experience. His knowledge of the car and its features was phenominal allowing me to appreciate my first BMW and what it offers. He was efficient in managing the paperwork and patient in teaching me the car's system. He is very approachable, knowledgable without being overbearing. Unquestionably I will return when my lease expires to see Steven. Overall: great car, great people first class experience. 

sthhwinston 

on DealerRater

13 years ago

We found Anton Kulay to be an exceptional BMW salesperson. He was very honest with us and very knowledgeable. We walked onto the lot and within two minutes he was there and ready to help us. We talked a little bit about how the sales team works, and then he showed us the very car we were there to look at. Within minutes, he had the key and we were able to test drive it. He explained all of the features and exactly how to use everything in the car properly. We found him to be very personable and also very professional. He was... read more

kll13 

on DealerRater

13 years ago

Anton was amazingly helpful and informative. He answered every question I had and even some that I didn't know I had! He was attentive and made me feel more at ease than I had felt on previous visits. I received a follow up call from Anton to make sure that I was satisfied with my purchase and to see if I needed anything further. Rick helped with the financing and was also friendly and informative. I had a concern about a sensor light in the used vehicle that I bought and Anton is doing his best to make sure that everything ... read more