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7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dear Richard, you were kind enough to help me by providing expert advice and competitive quotes in the search for the right car for my specific needs. I am so grateful for your guidance ! The level of attention and care put into the search to ensure I captured the best deal available was admirable. Thank you very much! I recommend the services of Lou Bachrodt to take the hassle out of buying a car. Best Regards, Julia
Business response:
Congratulations on your BMW X5, Julia! At Lou Bachrodt Auto Mall, we strive to ensure that no question or concern goes unanswered, and it’s encouraging to know that Richard was able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our special coupons. George Schaffner | General Manager | george@bachrodt.com
Best car purchasing ever. Great team of employees that work together smoothly and got the deal done perfect. Oh, Love the car also Buick Encore.
Business response:
Congratulations on your new Buick Encore! We are glad to hear that you had the best car-buying experience. Please call or visit us should you need assistance concerning your new vehicle. Thanks for choosing Lou Bachrodt Auto Mall as your dealer! George Schaffner | General Manager | george@bachrodt.com
Our salesman was knowledgable and courteous...he helped find the right vehicle for our needs.. Overall, an excellent sales experience. They worked with our busy schedule to accommodate us...Thanks again.....
Business response:
I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Thanks for choosing us as your dealer! Best Regards, George Schaffner | General Manager | george@bachrodt.com
We wanted to purchase a GMC Terrain and decided to look at Lou Bachrodt. I'm glad we did! We had Wayne Culp as our sales consultant. He was very helpful in finding us a vehicle that matched what we were looking for. There was never any pressure to purchase something we didn't want. He was very helpful in showing us the features of the vehicle. Christian Bailey in finance was also very easy to work with. Everyone we dealt with were friendly and courteous. We love our new SUV and would recommend this dealership.
Business response:
Congratulations on your new GMC Terrain! Thank you for taking the time to write about your experience. It is magnificent to know that Wayne and Christian were able to provide you with the pressure-free and knowledgeable service that our dealership is known for. Please feel free to call or stop by if there is anything else we can do to help you. Happy driving! Sincerely, George Schaffner | General Manager | george@bachrodt.com
No hard pressure sale just friendly service . Thank you Richard Dummer at BMW sales. Also thank you Lothan Henry for your assistance . Thank you N.Jones.
Business response:
Thank you for sharing your feedback with us. It is great to hear that Richard and Lothan were able to assist you on your last visit! We appreciate your kind words. If you have further automotive needs, please do not hesitate to visit us! Sincerely, George Schaffner | General Manager | george@bachrodt.com
I went in with some questions on 4 cylinder vehicles, gas mileage, etc. Wayne answered all of my questions and was very patient and helpful. When I'm ready to purchase I will be buying my car from Wayne!
Business response:
Thank you for writing about your visit with us! We strive to ensure that no question or concern goes unanswered, and it is encouraging to know that Wayne was able to show you dedicated and personalized service. We would love to work with you again in the future. Enjoy driving your vehicle! Best Regards, George Schaffner | General Manager | george@bachrodt.com
Thank you Josh Schneider and Jermey Weathers for all your help with my new purchase you both were great to work with! A+++ dealership easy to work with!
Business response:
Michael, thank you so much for taking the time to share your feedback with us. I am very pleased to hear that Josh and Jeremy were able to help you on your recent purchase with us. Feel free to contact us if you have any questions about your car. Enjoy! Best, George Schaffner | General Manager | george@bachrodt.com
Highly recommended!! Finally made my decision to purchase my new vehicle and was so glad I decided to go to Lou Bachrodt! Wayne, my salesman, made the whole process seamless!
Business response:
Bridgette, we love hearing about customers that have a great experience at our dealership! We know that buying a car is an important decision and we are proud that you chose our dealership. We look forward to working with you again in the future. Happy driving! Best Regards, George Schaffner | General Manager | george@bachrodt.com
Brandon was great to work with. He gave me the time I needed and worked so hard to get me the car I wanted. He made the whole experience easy for anyone looking to get a new or used car brandon is the man to see. He is not about just making a sale he is about making u comfortable and satisfied.
Business response:
Congratulations on your brand new car! Brandon is a great asset to our team, so it does not surprise me that he was able to get you set up with the perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. I will be sure to pass along your praises to all our staff. We hope to see you again in the future! Regards, George Schaffner | General Manager | george@bachrodt.com
BMW has a 4.6 star rating with 4,581 reviews.
BMW is open now. It will close at 8:00 p.m.