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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This car buying experience was much quicker than my last auto purchase. My sales representative was very warm and friendly. It was nice for him to review all the interior controls with me before I left the lot. He was informative and helped me pick the right car that suits my lifestyle. jackieo
I went to go buy a car because I really needed one to go to work I was really scared because I knew my credit was not great. The people at Lou Bachrodt were very good to me and Mr Henry made my experience a good one. I will recommend them to all my family and friends.
My name is Miguel and I bought a 2013 VW Passat on April 13th, 2014. I have never bought a car from a dealer before and I have always refused to buy a car from a dealer because I had a VERY bad experience in the past (Anderson Toyota). "You know. You need to go through lots of paperwork and I don't know if you really want to go through it" was the answer I got after I tried to get a car. Fortunately I met Mike and Ron that guided me through my process of getting a car and I can say that I LOVE going to Lou Bachrodt because I... read more
Business response:
On behalf us all of us at Lou Bachrodt Auto Mall, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mike Fisher and Ron Freeman. We will be sharing your feedback amongst our team. Enjoy your new 2013 VW Passat and please come visit us again soon! Respectfully, Mecie Newsome Customer Relations Manager
I couldn't wait to write a review because the entire experience was phenomenal! Mecie was the first person we had contact with over the phone and she was so pleasant. Then we met her in person and she was just great. She was so sweet and genuinely excited for us on our new journey of purchasing a vehicle. It was great just to talk with her even for the few brief minutes we spoke. Fil was our "salesman." I say that with quotations because I never once felt like that's what he was. I had expected to go in and be pressured into... read more
This was by far the best car buying experience I've ever had. Eric Welsh (salesman)was one of the most helpful & considerate people I've ever met. Everyone that I dealt with was friendly helpful. Eric went above and beyond to make sure I got a car even though my credit was not the best. I felt he actually cared about what I though and not just trying to sell me a car. I will definitely recommend the dealership as well as Eric to anyone looking for a new vehicle.
I had been looking for a used late model BMW stopped at LouBachrodt found a vehicle online 2009 328I this car is certified under 50K miles and in excellant condition the price the service was all top notch! Most of the financing end of it was done through emails Richard secured a great rate with BMW Financial took care of everything once i decided on the vehicle in an hour, I picked up my vehicle that evening! They even drove my vehicle I drove in with home! Excellant first class service through the entire process!! I used t... read more
Joy was very friendly and helpful when I needed to find parts for my car. The prices were the same as the online parts but without the shipping.
I had an absolutely wonderful experience here with a dealer whose first name is Joe. I filled out my app 2 weeks ahead of schedule, they got me approved within a day. I did everything via email at first. I didn't go in until a few days later to look at the cars, and test drive. The car with the features I wanted wasn't there so they checked the area, found the one I wanted, and had it in within 3 days. I was in the car 2 days after that. I was treated with respect, I wasn't rushed, I feel I've been well informed, and I feel ... read more
I am still not used to the prices of autos trying to get to a streamline approach. Willie Benson has been working with me since last year as I was working on getting my credit in order. Even though we knew right off of the initial credit report it would possibly a year for my situation to change, he still treated us with respect and dignity. 6 months later our credit situation got a little better. I applied at many dealerships but still contacted Willie Benson again. Willie welcomed us back with the same integrity that he in... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.