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BMW
- Automotive
- Rockford, IL
About this business
Location details
7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had the best experience that I have ever had when buying a car. Joe and Kevin were very helpful and went out of their way to help me find the perfect car. I can't say enough about their willingness to help. I highly recommend the Lou Bachrodt experience.
"You finance man is way too pushy with trying to sell..." You finance man is way too pushy with trying to sell extended warranty. His final push was,”Do it!”
Business response:
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Adam was the best knowledgeable salesman and he did..." Adam was the best knowledgeable salesman and he did everything to his best. Whoever was managing was not about the customer but grateful still. Ty
Business response:
We appreciate the time you took out of your day to provide this feedback, Cascey. At Lou Bachrodt Chevrolet Buick GMC, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team
"Anoche car" I went to a different dealership and I Just wasted my time, they did not pay to much attention to me so I had to come back to see Al Luna to get the deal I was looking for.
Business response:
Thank you so much for this fantastic review! We appreciate you taking the time to share your experience and for allowing us to show you the Lou Bachrodt Chevrolet Buick GMC difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise, we wish you miles of happy driving! Sincerely, Lou Bachrodt Chevrolet Buick GMC
"Fil is great" I was fooled by another dealer into thinking I was getting some deals that didn’t exist. Fil explained everything to me about the rebates that the other place said I could get but wouldn’t qualify for once I was there. great service from fil thanks for a second great experience the people make the sale Great
Business response:
Thank you for leaving us this great review, Ken. We are very happy to hear that Fil could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Lou Bachrodt Chevrolet Buick GMC Team
"Couldn’t have been a better experience! " My wife has been struggling with a car she had for just two years. Elctrical problems, front end problems, you name it. It was definitely time to move on to a different vehicle but we didn’t know how to go about doing so with a little bit left owed in the car. She’s a huge Chevy fan so I brought her to Lou Bachrodt because welders from my work recommended it. We walked in and was immediately greeted by Fil, Lewis, and Tim who were very nice and funny. We talked about options for Che... read more
Business response:
We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Best regards, Lou Bachrodt Chevrolet Buick GMC
"Better than anticipated " I went there with a lease trade in after 18 of 39 months and they bent over backwards to make sure I drove home the vehicle I went there for. Third time buyer from them and be be in the future
We bought a used SUV from this dealership. It was supposed to be "Qcertified". While I don't expect a used vehicle to be perfect, the rear brakes started grinding and it is also leaking oil. I would think anything they claim as certified wouldn't have these kind of problems. Plus they messed up the paperwork and sensor had to drive back there 2 days later and fix their mistake.
Business response:
Thank you for sharing your feedback, Todd! It was most certainly not our intention to give you a bad experience on buying your new car with us. We are sorry to hear about your unpleasant experience, this is not how we operate our business and your feedback is very seriously taken. We would be very thankful if you got into contact with us so we could discuss the finer points on your issue; please contact us at your earliest convenience. Thank you very much, we hope to hear from you soon. Sincerely, The Lou Bachrodt Chevrolet ... read more
I was looking to possibly trade my truck in for a newer used truck. I went to Lou Bachrodt AutoMall, and looked around at the trucks that were on the lot. I didn't see anything that interested me, but there was a salesman who asked me if I had or hadn't seen the trucks in a different area on the lot. He got the keys for a nice truck. I took it out for a drive and also saw that the truck had very low mileage. Everything looked like it was in great shape. Basically, I ended up trading my 2007 truck in for a newer one.. All of ... read more
Business response:
Thank you for the feedback! We are happy to hear of your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, The Lou Bachrodt Chevrolet Buick GMC Team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,581 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.