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BMW
- Automotive
- Northfield, IL
About this business
Location details
700 W Frontage Rd, Northfield, IL, 60093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service: 5 stars Sales team: 2.5 stars Before the renovations started facilities were great with great amenities. Service team has always been great, fair prices and worked to take care of you. I have previously bought 4 BMWs from them (since 2005), but had to move to another dealer for my most recent 2 BMWs as my previous client advisor had left and the ones currently working with the dealer did not care about my previous purchases or that i was looking to buy 2 more. They wouldnt budge on price, got an offer for $5k less a... read more
Business response:
Thanks for your kind feedback, Sygj! We always strive to maintain only the highest level of service for our customers. If there is any way we may improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we can help. You may reach me by phone at (847) 441-5300, or via email at davem@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Dave McCulloch, General Manager.
The sales team here treats its customers and their time with respect. We came in knowing what we wanted, and Herbie was honest, direct, and able to close the deal with us very quickly. We were in and out with our new vehicle in about three hours; other dealerships that we've dealt with have taken double that time.
Business response:
Thank you for giving us a 5-star rating! I’m delighted we were able to provide you with an exemplary experience. Sincerely, Dave McCulloch, General Manager.
GREAT SYSTEM WITH VERY KNOWLEDABLE GENIUS TEAM AND SALES TEAM. VERY RESPONSIVE TO MY NEVER ENDING QUESTIONS AS I HADNT OWNED A BMW BEFORE AND WAS COMPARING TO MANY COMPETITOR CARS.
Business response:
Thank you for your first-class rating! It’s our delight to serve your automotive needs. Sincerely, Dave McCulloch, General Manager.
Great experience all around. No games just all business. Carrie Shapiro is the best in sales and all gms and staff members are top notch. Great experience.
Business response:
Thank you, Sak, it's our pleasure to serve your automotive needs! Thanks for being part of the Fields family! Best Regards, Dave McCulloch, General Manager.
Easy to schedule - pleasant service people - great omlete - done early - cleaned on on my way - makes the task as painless as possible - so all good Thanks
Business response:
Thank you, Steve, it is really our pleasure to serve your automotive needs. Sincerely, Dave McCulloch, GM.
I have a 1997 Z3 that went a little too fast over a speed bump and tore off the plastic engine shield. I thought that like everything else BMW, the cost would be prohibitive. It turned out the cost of the shield was about $175 and the 1/2 hour of labor about $50. (I am sure the time to install was about 5 minutes.) Before I went in, I looked online for a coupon. It turned out the Chicago BMW dealers had a $50 savings for a parts and labor BILL of $200 or more. I got out for about $175 and got a great breakfast - omelette wit... read more
Business response:
Thank you! We appreciate your business. I’m grateful we were able to provide you with an exemplary experience. Sincerely, Dave McCulloch, General Manager.
Chris Goodrich is extremely good at his job. He is proactive and very accommodating. The entire service experience is excellent. I highly recommend Fields service department.
Business response:
Thank you! It brings us great pleasure to attend to your automotive needs. Sincerely, Dave McCulloch, General Manager.
I live very close to Perillo BMW. I chose to purchase my last two cars from Fields BMW Northfield because of the respect and attention I receive. Not only the service manager but everyone I speak with. The girls behind the desk are always friendly. It's comfortable and the little café is such a treat. My car comes out sparkling. Everything in order plus a few tips given for a long trip I am taking. Just all around the best place for me and my car. No complaints. Great place. I will buy my next car here.
Business response:
Thank you for your business! I’m thrilled we were able to furnish you with an exceptional experience. Sincerely, Dave McCulloch, General Manager.
In my experience of buying and leasing cars for decades, and Carrie Shapiro is the best sales person I have ever dealt with, and BMW is the best car manufacturer.
Business response:
Thanks so much, Tom, it is really our delight to serve your automotive needs. Best Regards, Dave McCulloch, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,481 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.