BMW

4.7

Automotive
Northfield, IL

About this business

Automotive Car Dealers Used Car Dealers

Location details

700 W Frontage Rd, Northfield, IL, 60093, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 9:00 p.m.
Tue	9:00 a.m. to 9:00 p.m.
Wed	9:00 a.m. to 9:00 p.m.
Thu	9:00 a.m. to 9:00 p.m.
Fri	9:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	Closed

4.73,481 reviews

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pcuitino

13 years ago

Kris was an excellent Sales person - very patient, never pressured us into buying our car, and considered all of our requests. Did not always say yes, but he gave us the courtesy of consideration.

Business response:

Thanks for taking the time to post your comments! We appreciate your business. Dave

VStankovic

13 years ago

Kris was awesome he wanted to work with me to find me the right car. He was very patient, and he never came off as pushy.

Business response:

Thank you for your business.kris is our #1 pre-owned salesperson and we appreciate your comments! Dave

marsan

13 years ago

My family has been purchasing cars from Fields for over 20 years but to me, this was my first purchasing experience with them. I came out with a fair deal, a nice car and most importantly, pleased with the whole experience (buying a car ranks high on my "Things that Stress me" list). Many thanks to our salesperson Kris Mroz for he made difference.

Business response:

It's great to hear you had a good experience here. Thanks for sharing your experience and thanks for your business. Dave McCulloch, GM

Beemerfan

13 years ago

Wednesday I called and got a next-day service appointment. Thanks to my extended service and maintenance warranty, I paid a $50.00 deductible for regular 10,000 mile oil change etc., front brakes replacement, sensor replacement, oil filter gasket leak, and faulty windshield wiper replacement. Because my X3 had to stay overnight, I was provided with a loaner car. My car was even washed prior to delivery. Mr. Goodrich and the Fields service staff are just plain great! Thank you, Fields BMW.

Business response:

Thanks for taking the time to share your positive experience here. We appreciate your business. Please let me know if I can ever help in the future. Dave McCulloch, GM

AndyJ-man

14 years ago

I have been a customer of Fields BMW for about fours years and I have found the experience to be heads and sholders above any previous dealer or service center, going back almost 30 years. Jerry has been my preferred Service Rep since the first time he helped me at Fields. I have found him to be straight forward and extremely helpful. I never feel that I am being sold a bunch fixes I don't need, so I have a high level of trust in what Jerry recommends. Thanks.

Business response:

Hi Andy, Thanks for the review but I'm confused and assume it was a mistake to answer "no" to the question "I would recommend this dealer"? If it wasn't a mistake I would be glad to discuss further at your convenience. You can also edit your review if necessary. Thanks, Dave McCulloch

sam okner

14 years ago

i have been a Fields delaership customer for over 30 years, beginning with the Jeep dealership that was on Ridge Ave in Evanston. when i bought my first BMW, over 11 years ago, I was very impressed with the dealership, sales and service. Over the years I have come to know Jerry Marichal very well, thru work, and always have a very pleasant, positive experience when I bring my car in for service. His attitude is always "will get it done" and he is always positive and upbeat. I recommend him to everyone I know that goes there ... read more

Business response:

Thanks Sam, your a great customer of ours and I appreciate you taking the time to submit a review. Dave

BeatMichigan

14 years ago

I own a 2001 BMW 740iL with only 80,000 mies on it. I love this car and it has been maintained well. I did not have any problems with it until persistent battery problems and NAV/radio started occurring around Thanksgiving 2009. The causal factors for the battery/NAV/radio problems were very difficult to isolate but Brian Cullinan, the Director of Service at Fields BMW (Northfield, IL), worked in concert with BMW North America to troubleshoot the issues and Brian was an advocate on my behalf. My car is now working condition ... read more

Business response:

Thank you, it is our pleasure to continue to provide you with exemplary service. I’m delighted you had a wonderful experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Dave McCulloch, General Manager.

menard

14 years ago

The service advisor went out of his way to save me money.....:.He advised me that since since Bmw would not have the correct battery in stock for several months; I can purchase the correct battery at Sears & Fields can program & install it.....This process saved me several hundred dollars; .. since the battery had to be re-programed only once [not twice].....I believe Anibal Ruiz was very accomodating & used his thought process to help save me several hundred dollard......PLEASE CONTINUE TO KEEP QUALITY, PROFESSIONAL EMPLOYE... read more

Business response:

Thanks for your business in the past, and for your pleasant remarks. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Dave McCulloch, General Manager.

NicholasA

14 years ago

After looking for a newer certified pre-owned vehicle for approximately 3 months, I am very happy that I made the fateful decision to stop in to Fields BMW in Northfield. After visiting other Chicago area dealerships and dealing with sales associates who were more interested in their best interest over mine, it was very refreshing to deal with Evan Winston and his associate Travis Johnson (and the financing team). After test driving several vehicles (BMW 550i & 535xi) with differing levels of equipment, it was time to try an... read more

Business response:

Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Dave McCulloch, General Manager.