BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
Select a rating
davidknopf's profile image
davidknopf 
13 years ago

This was the first time I bought a car at a distance. I live in Dayton and Tom Zito did an outstanding job of answering my questions at all times of the day and night over a week long period. Tom represented the car very well and helped guide me to the best deal available. Fred made the paperwork easy so when we arrived we could focus on the car. They also went out of their way to touch up the car beyond expectations. I highly recommend Ganley and I understand why they are so successful at selling to out of town customers. D... read more

ajm27c's profile image
ajm27c 
13 years ago

Ken & Bob were friendly and informative. As this was my third BMW purchased from this dealer, they lived up to the high standards I have come to expect from Ganley. I look forward to purchasing my next BMW from them. Regards, Al 

adam.harrison1's profile image
adam.harrison1 
13 years ago

I purchased one car from here and had a great experience with it. So when I saw the new F30 3 series, I knew I was going to get another one here. I worked with the same Client Advisor as before and they were informative, responsive, and not pushy. He was willing to "go to bat for me" when it came to negotiating and we worked out a great price. I even felt comfortable recommending my mom to Ganley for a SUV/SAV she was looking at. While she will most likely go domestic, she liked the experience as well. Overall, great dealers... read more

tpgujr's profile image
tpgujr 
13 years ago

Ken Delk was very patient and informative reviewing our new X5. He is clearly a dedicated employee as he chose to meet us for our vehicle delivery on his day off. Thank you Ken! 

jwj4641's profile image
jwj4641 
13 years ago

From first stepping foot on the lot to taking delivery of my new BMW X3, everything was handled in a first class professional manner. Jay Traner gave me good looks and explanations of the features of the models X3 and X5 that I was interested in and provided test drive opportunities for both models. Jay worked with the staff to appraise my Tahoe trade-in and get me the very best valuation they could, which exceeded my expectations. Jay communicated with me via e-mail which helped me a lot given my daily schedule. Mike did a ... read more

tmu's profile image
tmu 
13 years ago

With out a doubt the best new car purchase experience I have had. from help on deciding model/options/etc. all the way through delivery it felt like it was a custom fit process meeting my need (not boiler plate). 

adriana74's profile image
adriana74 
13 years ago

Overall it was a great experience to get my new BMW X5. Everybody worked like a team from the first meeting to the time I drove the care outside the dealership. Excellent price. 

buffatty's profile image
buffatty 
13 years ago

I Just purchased a new 750xi BMW from Brooks and have to say is it was a fantastic buying experience! The deal on the purchase was phenomenal. I was so skeptical of the the price that I would not sign anything without a test drive and examination of the maintenance records. I drove in from another state to get the car. You know the saying "if it is too good to be true then it probably isn't," In this case it was! Brooks made me feel completely at ease, was pleasant truthful and professional. He knows the product extremely we... read more

conyad's profile image
conyad 
13 years ago

Ken was very Personable and knowledgeable with regards to the vehicles. I will do business with this dealership again. Robert really work this deal to the best of his ability. I still felt that I should have gotten a slightly better deal with the pricing of the vehicle. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.