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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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ronaldmingus's profile image
ronaldmingus 
13 years ago

Dirk Steffen is very knowledgable and sold me a car on fair terms in a non-pushy way. He was professional and very easy to work with. I recommend him highly to anyone looking for a BMW. 

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raymond.elson.9 
13 years ago

FIRST AND FOREMOST MY INITIAL REASON FOR CONTACTING GANLEY BMW ABOUT A POSSIBLE NEW CAR WAS MY PRIOR CONVERSATIONS WITH BOB STRECKER AT ANOTHER LIKE DEALER, MUCH CLOSER TO HOME.I HAD MANY CONVERSATIONS WITH MR STRECKER ABOUT BMW CHOICES BEFORE EVER VISITING THE DEALERSHIP,YET HE WAS VERY PATIENT AND INFORMATIVE.I WAS ALSO REFFERED TO VINCE CAFFARO BY A FRIEND WHO HAD RECENTLY BOUGHT A CAR FROM VINCE AND HAD A GOOD EXPERIENCE DEALING WITH HIM,AS I DID AS WELL.MY CAR WAS ORDERED SO WE HAD SOME WAIT TIME UNTIL DELIVERY,WHICH DU... read more

cbt's profile image
cbt 
13 years ago

John Caruso- This is the 3rd BMW we pruchased from John at Ganley BMW. We have been doing buisness with him for 12 years. He is wonderful guy. Above all very honest. Never have we ever felt that we were taken advantage of. I would recommend John as a sales advisor and Ganley as a dealership to all interested in BMW. KUDOS to all at Ganley BMW Middleburg Hts, Ohio. 

jmlarkan's profile image
jmlarkan 
13 years ago

Found my BMW on cars.com and Jerry Mancini responded when we contacted the dealership, Ganley BMW. He was friendly and knowledgeable and kept in regular contact re what was required. The car was immaculate when presented, and Jerry explained all the "bells and whistles" patiently and thoroughly. Very pleased with my new car and with Ganley. 

Beckwm1's profile image
Beckwm1 
13 years ago

This was a great experience and everyone I dealt with we're very professional and polite. As soon as my wife decides she wants a BMW of her own we will go back. 

dasoulsby's profile image
dasoulsby 
13 years ago

Ganley BMW has put together a winning team, led by Frank Steffen and Bob Strecker; they are friendly, direct, and knowledgeable. It was due to the quality of these individuals that I made the lengthy trip from the Akron area to purchase my car with them. I knew I could count on them to deliver a superior product at a fair price, and I was not disappointed. Even more, they followed through with extensive customer service, whether it was dropping off at my front door additional items for my car or emailing me with helpful hint... read more

NSchafer's profile image
NSchafer 
13 years ago

We visited several other BMW dealerships and found the quality of vehicles to be less than acceptable. Gainley BMW had high quality, clean vehicles and excellent customer service. 

ID Doc's profile image
ID Doc 
13 years ago

Great BMW dealer! Excellent service provided by Frank Steffen and Ken Delk, also Mike Hall! They were very professional and very efficient. They were able to get the vehicle that I wanted in a short period of time and things were accomplished very smoothly without issues. I was very satisfied with their service and I would highly recommend them to my family and friends. In fact, I would be willing to drive all the way to Cleveland for service because I was impressed with their great work and professionalism and I feel that I... read more

digman356's profile image
digman356 
13 years ago

I had an excellent experience buying a gently used car from Tom Zito at Ganley BMW. Tom was a straight shooter and was not the typical car salesman. Tom and I were able to work out a fair price for the car I was buying and the car I was trading in. There was a slight imperfection in the rear bumper of the car I bought. I didn't catch it at the initial ispection, but Ganley noticed it when they detailed the car. Without asking, Ganley offered to fix the bumper free of charge. They went out of the way to make sure I was a sati... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.