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BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

6200 Lemmon Ave, Dallas, TX, 75209, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.48,815 reviews
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Paige's profile image
5 years ago

Scammers!!!! Go anywherer else!!! Unethical business practices, treat women poorly and takes advantage of customers during a global pandemic. Disgusting. The Sales Manager Ryan Schell was rude and callous when discussing the deal they lied to me about, and the Sales Associate Robert Girsham will blatantly lie to you about policies and fees to make a sale. Sales Associate told me I had to pay the last 3 payments of my lease, when they reached out to me to bring my car in and get out of my lease early, told me that was the onl... read more

Dr. Stephen Stroud's profile image
Dr. Stephen Stroud 
5 years ago

Doctor based on lack of information provided -no discussion , very boiler plate delivery and interaction 

Robert Jones's profile image
Robert Jones 
5 years ago

Car service Took car in for oil change. Left at 10 am. No update, then received a text prior to 3 pm, that I would receive an update by 3 pm, no update was given. At 5 pm, I tried texting the service technician and got no response. At 5:30 pm, I called and was told he would call me back, At 5:45 pm, he called and said the car was ready for pick up, 

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Steven Kamber 
5 years ago

Car purchase We?re repeat customers. While Frank A is a nice guy AN took advantage of us. I recommended others but we clearly were taken advantage of. If we could return the vehicle we would. Did even get an orientation to our new car. 

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a busby 
5 years ago

Busby Very dissatisfied with service this time. I am grateful that they did use their valet service to pick up my vehicle as I was unable to bring it in myself. But someone failed to advise service manager that the vehicle was there (5/5/20) so they were late getting started on repair(recall) that was supposed to take a couple of hours. Got car back today (5/8/20) and I was very surprised that as they said they would, it was not washed or vacuumed or cleaned inside. The driver that delivered it today said it was sanitized bu... read more

Stacy Piccagli's profile image
Stacy Piccagli 
5 years ago

Bmw Dallas service Did not hear anything from my service provider until car was ready for pickup. Not a big deal but communication would have been helpful. I am spoiled by service at Sewell. 

Phyllis Hunt's profile image
Phyllis Hunt 
5 years ago

Consumer Got appointment on date (and time) wanted. Very short wait (maybe 15 minutes) for Service Advisor who kept me informed via text of service/repair progress. Only inconvenience was driving to and from appointment. 

Keith Walker's profile image
Keith Walker 
5 years ago

Not the same oil change service! I brought my 528i in for an oil change on 4/15/2020. Now in the past, my car was not only washed but also vacuumed out extremely well and it was one of the reasons that I always had my car serviced at BMW of Dallas, that and the fact that they checked my fluids and would add fluids if needed. Well on this visit, all I got was a car wash. Not a bummer, I did come in for an oil change but it's not the service I've received in the past. Amazon will have all that I need sent on 4/18/2020, and I'l... read more

Marcus Manning's profile image
Marcus Manning 
5 years ago

Worst customer service ever! The location on Lemmon ave has a lot of dishonest people in place, will not revisit nor do business with BMW again. FYI if your car has a full coverage warranty done expect any repairs to get done. This place sent me on my way with my car leaking fuel and was aware of it ?? When is ok to put a human being life at high risk over a few dollars. Especially when lazy Mechenics at your delarship fail to do the work the first time. This place is such a rip off, a full investigation needs to be done. Jo... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 8,815 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.