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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"“Just One Stop”" I bought my BMW X3 with Mr. David Davila. His energy, enthusiasm, kindness and patience made us stay at this BMW dealer. His professionalism and knowledge about his craft is exceptional. He was particularly concerned about the features I wanted in a BMW car. My family and I was entertained by his sense of humor so we never really cared about the length of time we were there. And the snack bar helped us through the long wait and processing. But most importantly, with his help I was able to get the car I want... read more
Business response:
Thank you for your kind review; we are happy to pass along your comments to David! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"I came back....that says it all" There few times in life when you have such a great experience that you have to tell somebody about it. I for one never thought that it would be at a car dealership. As a consumer were almost taught to be skeptical of car salesmen and for some that might be true but the BMW in Silver Spring is not your average dealership and Andy Alexis is not your standard salesman. Three years ago I filled out an online request regarding interest in a vehicle. The dealership called me back and said I should... read more
Business response:
We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Great buying experience" We bought our first BMW from Tae, last month. Tae was very responsive during the buying process and followed up with us after we took delivery of our new car. Recommend talking to Tae if you’re in the market for a BMW.
Business response:
Congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Silver Spring! If you're ever in need of more help, please let us know! Take care!
"Great Customer Service" My wife and I had a great experience buying a new car. Ron was very professional and helpful which made the process smooth and enjoyable. If you go to BMW Silver Spring to purchase a car I would highly recommend asking for Ron.
Business response:
Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!
"Excellent and professional customer service" I was looking to upgrade my 2011 328xdrive, and Ron helped me tremendously. I wanted to lease my next vehicle, Ron was able to get me into a 2018 X4 xdrive28i that matched everything I wanted in less than week. I would recommend Ron without hesitation.
Business response:
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Great service!" Brenton has always provided me nothing but excellent service. He always has a smile on his face and is always so welcoming. He is very thorough and make sure I know exactly what is going on with my vehicle during service. He is a true asset to BMW.
Business response:
Hello, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
"Customer service like never before" It my pleasure to write this review. I am very particular when selecting a vehicle. I researched every aspect of the car before coming to the dealer. I thought I knew what I wanted -- as a matter of fact, I was SURE I did. I found a New 2018 X6 that had everything I wanted. the folks at BMW of SS really know what they are doing. After careful review of my needs, they found me an even better deal in a 2019 X6 with features I hadn't imagined. Ron worked with me for weeks as I decided how to... read more
Business response:
Wendy, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
"Great service" Thanks to my service representative, Anderson Benton, my recent car repair experience went smoothly. He monitored the process and kept me informed throughout. He is professional and knowledgeable.
Business response:
Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Service" Brent Anderson is very knowledgeable and passionate about BMW! He kept us informed and we value his honesty. We know we are in competent hands with Brenton. We are happy clients and will return to him for future service needs!
Business response:
Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.