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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Maintenance " A thorough job completed well and follow up check list of items needing attention Service advisor was very helpful and provided a prioritization of the check list
Business response:
We appreciate your positive review about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Excellent customer service " The team did all they could to help, from sales to finance to service. This is my 4th time purchasing a car here and I’ll be back soon.
Business response:
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
"Great experience " Showed a lot of respect, very helpful and discriptive of the situation that we were dealing with and overall great. I have them 4 stars because it took a really long time to “get it cleaned” but overall can’t complain. Brenton Anderson does a great job answering any questions you have and does great when trying to explain what’s going on, why it happened, how it will be fixed, and how long it will take.
Business response:
We're glad to hear that our staff provided such a positive experience! If you ever need anything additional, don't hesitate to reach out! Take care!
"CHBMW" Thanks BRENTON for having my car picked up and dropped off for service. Such good service from B M W of Silver Spring. Thank you!
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"BMW Silver Spring: Last Bastion of Hassel-Free Negotiations!" Silver Spring BMW was by no means the nearest dealership near me but my experience with Senior Client Advisor Andy Alexis – who consistently went above and beyond, providing outstanding customer service -- made it more than worth my while to drive there! Andy is far and away the most exceptional representative of BMW bar none! As soon as I meet him after scheduling an appointment online to test drive a 430ix convertible, I felt like he was a trusted, old friend. ... read more
Business response:
Ursula, we are so happy to read such a great review about BMW of Silver Spring! If you're ever in need of more help, please let us know! We hope you have a great day!
"Karen Herbert is awesome!!" Karen did a great job helping me find a perfect car - 2018 320 Xi that met my needs. She was very courteous and professional throughout the whole car buying process. She is awesome indeed!! Anita S.
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Awesome service " Brenton Anderson was a pleasure to deal with! Every step of the service process was smooth and he kept me informed during the process. Thank you Brenton!
Business response:
We are glad to hear you enjoyed dealing with Brenton! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
"Best Car Buying Experience Ever!" I was pleasantly surprised by my experience at this dealership. Andy Alexis was so super helpful and patient with me... I was not the easiest customer by far and I rushed the process but he got it done. I would highly recommend him to anyone looking to purchase a BMW!!
Business response:
We're so glad that we were able to go above and beyond your expectations and really help you out! Congratulations on your new BMW! Thanks again for the recommendation, and have an amazing day!
"Successful first car buying experience!" The overall process of buying my first car went smoothly with the help of Karen (sales) and Andrew (finance). We made the initial contact with the dealership about finding a loaner X1 and Karen was prompt and helpful in finding one that fit my needs. She followed up in a timely manner and provided all the information needed so I could make an informed decision on the car. She also was patient with answering all our questions and helped explain the features in the car when we came bac... read more
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.