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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"BMW OF SILVER SPRING IS THE BEST" I worked with Andy Alexis at BMW of Silver Spring and it was a positive experience start to finish. From my initial contact with him by telephone he was professional as well as personable. He worked with me in a respectful way and made it clear that I should not hesitate to ask questions along the way. In the end Andy took time to locate the exact vehicle model with color combination I wanted. I am now a happy owner of a BMW x5 . Thank you Andy !
Business response:
Hello, we are very happy Andy provided you with such a positive experience! If you're ever in need of more help, please let us know!
"Top notch service!" Brenton Anderson provided the utmost service with professionalism and integrity. His service recommendations are on point to make my vehicle in perfect running condition. I’ve worked with him for a couple of years now and he’s truly a fantastic face of BMW Silver Spring Service Dept.!
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring with Brenton! We do hope we can be of assistance in the future. Take care! .
"5.0 Star Rating" 5.0 star rating 8/28/2018 I visited two other BMW locations and chose to purchase my X6 at BMW Silver Spring. My advisor Andy Alexis was patient, courteous and knowledgeable about the cars and made the car buying experience a pleasant one. It was worth driving from Mount Airy. I have also referred my brother in law to BMW of Silver Spring because of Andy's service. Thank you.
Business response:
Hi Janice, your wonderful feedback and rating mean a lot to us. We're glad to hear Andy delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"Good services & price" The sales that helped me buying the car is Chap. He is really nice and helpful for the whole time I was purchasing the vehicle.
Business response:
Hello, thank you for your kind words about Chap and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"Smooth Process" We were walked through the process and options that we could take to secure a larger vehicle by turning in our lease early an what could be done with the remaining amount was left on the lease. If was a stressless process. I would advise anyone to go to BMW of Silver Spring if they want pleasurable car buying experience.
Business response:
Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help!
"Amazing customer services " Rachel Rhea is the best agent in the shop she listens and act accordingly no worries when she is driving because you are always in the loop whether by E-mails, via a text or a nice phone call she makes sure your needs are always met. One thing I always enjoy about her is that she takes her job seriously and personal. That makes me feels good because I know that my car will be in good hands. Best customer service I ever had, too bad there are not more stars because she deserves a million stars if ... read more
Business response:
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Easy, smooth & efficient, no headache " We got there and knew what kind of car we wanted and Ron was the only one waved at us, so we got in his office and things went so smooth and professional. Ron made us so comfortable and made it so easy to complete the whole process, explained everything so clearly and efficiently.
Business response:
Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Easy trade-in for a brand new BMW X5" I was amazed how the entire process was done. I will recommend this dealership anytime anywhere especially to my friends and family. Keep up the good work!
Business response:
Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!
"Awesome Service by Rachel" This is my first visit here in silver spring, Rachel was quick to assess the issue and had explained me what exactly I need for my RED 2008 BMW X3. And Donnie was helpful in assisting me with the right parts for the day.
Business response:
Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.