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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
BMW of Silver Spring service department has a nice facility and has outstanding customer service. My service advisor Rachel Rhea worked with me to expedite the service on my vehicle. Throughout the entire process, Rachel was highly professional and responsive. I recommend her as an outstanding service advisor.
Business response:
Chris, we're pleased Rachel delivered outstanding customer service for you. We are always more than happy to assist you if anything else comes up. Take care!
Just a pleasure to deal with. He is quick, thorough and ,professional. Kept me informed. High service level. Glad he takes care of my car. Trustworthy too
Business response:
We're so glad that you had a positive service experience! We appreciate your business, and hope you choose us again in the future!
Rachel is always willing to assist me whether I have an appointment or not and she greets me with a smile everytime no matter how busy they are and I never have to wait long
Business response:
We're pleased Rachel and the team have delivered speedy and excellent service for you. If you're ever in need of more help, please let us know!
I have been taking my BMW to BMW of Silver Spring for a long time. With my 2007 BMW X5 4.8i and now my current 2015 X5 M Sport. In 2017 Brent Anderson became my new advisor I am more than please with the service that I recommend others to go there too.
Business response:
We appreciate your continued business and your recommendation of our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Always professional and courteous when dropping and picking up my car for service. My advisor Rachael has excellent customer service. Overall excellent service from all.
Business response:
Thanks! We truly appreciate your continued business, and we're looking forward to your next visit!
Bought my car from BMW of silver spring. It was a pleasant experience. Sales rep Max has provided me all the necessary details. No BS he just gave me all the info needed. And Andrew from finance was very nice person has done all the paperwork with out much headache. It was a great experience buying from these guys
Business response:
We are so glad you had a pleasant buying experience working with Max and Andrew! Safe travels!
We always receive exceptional service. Shout out to Mr. Elon Benaknin, Mr. Joe Diss, Ms. Rachel Rhea, and Mr. David Davila. Always a pleasure. Thanks for everything!
Business response:
We are so glad Elon and our team consistently provide you with exceptional customer service! Please don't hesitate to reach out if there's anything additional we can do for you!
Everyone was courteous and willing to assist. Chap and Hugo did a great job as my geniuses. Ron askew made me feel comfortable and I never felt pressured by him even though I was not sure I was buying when we met.
Business response:
Thanks for your feedback! We're pleased you had a great experience with Chap, Hugo, and Ron and that you're loving your new vehicle. Please let us know if there is anything else we can do for you. We are more than happy to help!
Ron provided exceptional service and helped us make the ultimate decision on the perfect car for us. He was very patient and understanding, which made purchasing our new vehicle a seamless process. Moreover, he brought both vehicles we were contemplating buying, out front so that we could visualize the features on each and make a comprehensive decision. Additionally, when negotiating the price of the vehicle of our choice, he took his time in computing all the numbers to ensure that every discount we were eligible for was ap... read more
Business response:
Hello, thank you; we appreciate your feedback! We are so happy Ron was able to get you taken care of! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.