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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We were not sure if we were going to buy. Miguel spent a long time with us explaining our options. He never tried to sell us, but explained the benefits of buying one car over another. This is my first BMW purchase. I have driven a Mercedes for 25 years. I am very pleased with Miguel, the dealership experience and my new car! Great way to start the new year! Thank you Miguel!
Business response:
Congratulations on your new BMW! We're pleased to hear that Miguel gave you a wonderful experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was a delarship that was different than the others as there were no games. Even being a women I was treated with respect The staff was friendly and knowledgeable about their product. Before I left the staff reviewed the car with me and made sure I was happy. It turned out to be quite a nice experience and I got home to watch the football game
Business response:
Judy, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
Mrs. Karen is the best at what she does. She makes the car buying process much easier and she knows her stuff!!! I can’t say how pleased I am with my purchase and am also happy that with working with her to purchase my vehicle my dad was able to purchase a car as well!!!
Business response:
Thank you so much for sharing your experience working with Karen! Congratulations to you and your dad on your new vehicles! If you're ever in need of more help, please let us know!
Miguel was very patient with us as we took several months and multiple test drives before we finally purchased our BMW X5. He was very forthcoming, answering questions doing research and overall made the purchase experience very pleasant. We purchased on the next to last sales day of the year, so things were quite hectic at the dealership. We had to wait in line to go through the "business end" of our purchase. Miguel even went out and got us sandwiches during our wait. The entire team, including the business office staff an... read more
Business response:
We are so glad you had a great experience working with Miguel. Congratulations on your new BMW X5! If you have any further questions, please give us a call. We're always happy to help!
Hello I had such a great experience at BMW silver spring. Great customer service and Karen Herbert was just great. I am looking forward to doing business here again. What great excellence!!!!
We purchased a CPO X5 and the purchase could not have gone smoother. Jaime Dougherty came highly recommended from a friend and he did not disappoint. Jaime gave the sale to Ron Askew, who did a great job. There was zero pressure from him, and he’s extremely nice. I highly recommend him for the purchase of a car. Andrew in finance made the paperwork go smoothly and we were out in no time.
My friend and I said we would wait only 2 minutes and if no one offered to help us, we would leave. Ron asked us if he could help us within one minute. He was so professional and knowledgeable without being pushy, I purchased a car!
Business response:
Gail, we're thrilled to hear Ron helped you out so quickly! Congratulations on your new car! We do hope we can be of assistance in the future. Take care!
Just upgraded my BMW X3 yesterday to the new 2018 model at BMW Silver Spring Dealership. I can't say enough great things about this dealership. I have been receiving services beyond 5 stars from them for over five years now and my most heartfelt conclusion is that this dealership is simply the most professional, service oriented, fair and friendly one can dream of. Every time I would rather travel 40 miles than choosing any other that is physically closer to me, because Silver Spring dealership DOES make a huge difference. S... read more
Karen was very knowledgeable and personable to were I felt at easy with the process of buying a new car. I felt as though she understood my immediate need for a new car as well as how important it was for me to make a prudent decision when considering I am the father of three and my wife is a stay at home mom for the time being. Car buying can be an emotional roll coaster to say the least, but it is always good to know that during that process you are dealing with a human who is trying to meet you half way. I am grateful and... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.