This profile has been claimed by the business owner or representative.
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrific experience in buying a car from BMW Silver springs . Right from the start Kailash took control of the potential purchase, with all the information I needed to make an offer. The car (535 Xi) was a gem and I fell in love when I test drove it. He immediately followed up with a counter offer and we agreed to a price. He was very courteous and explained everything very well. I was treated professionally and the price of the car was very reasonable. Full disclosure of the cars history was offered to me which I was very p... read more
My experience was very pleasant , my sales person made a differcult time in my life easier to get through. From beginning to the end , she was well informed about the CRV I was purchasing and was able to relate the information so that I was able to understand it.
Christopher Gajewiski was my sales rep. He really easy to make a deal with, HONEST, Fair pricing, Great and tailored customer service, was helping me all the way with my car order, I will go back there to make deals again!
Business response:
Thank you for the great feedback Farnaz! We are happy to hear that you a terrific car buying experience with Christopher. If you should have any questions as you settle in to your new BMW, please do not hesitate to contact us! Thanks so much, BMW of Silver Spring.
I went to BMW of Silver Spring with a clear idea of what I was looking for. My Client Advisor, Karen Herbert, greeted me upon arrival and quickly had me on the road, test driving four separate vehicles. I settled on a certified pre-owned 328Xi GT, negotiated a fair price, and within an hour, I was its new owner. Even though the dealership was packed with clients, and everyone was very busy, the whole process went smoothly and efficiently. Karen did an excellent job from start to finish.
Business response:
Good morning David J. Thanks so much for the positive feedback. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are delighted to hear that Karen was able to assist you in the purchase of your 2015, BMW 328Xi GT, and we will be sure to share your feedback with her. Please do not hesitate to contact us should you have any questions. We would love to lend our support! Thank you again David J and have a wonderful day.
I have had two super purchases at this BMW dealership. My salesperson Kallash Joshi took very good care of me and along with Mike Fastman, General Manager, this transaction took 2 1/2 hours total! Never the back and forth, bait and switch sales tactics. Best deal and right upfront the entire time!!! The business manager, Troia Collins was spectacular and sooo professional. The entire purchase was so smooth and yet, personal! BRAVO to the team at BMW of Silver Spring, you have really earned my business and trust!!
Business response:
Good morning PotomacKeith. In response to your review, BMW of Silver Spring would like to sincerely thank you for praising our dealership. We work extremely hard to ensure a satisfying visit for all customers and it gives us great pleasure to know that you had a spectacular purchasing experience with us. I will certainly share your thoughtful feedback with Kailash, Mike, Troia, and the team! As you settle in to your new BMW, please do not hesitate to call or pop back in to see us should you have any questions. Thanks again P... read more
We purchased a BMW X3 from BMW of Silver Spring two weeks ago. Working with Kailash first by email and in person was very professional and enjoyable. From the time we walked in Kailash greeted us promptly, was very straight forward, patient, informative and made it a simple, honest and hassle free buying process. Thank you Kailash for a wonderful experience. Kailash Joshi worked hard to make sure we got the vehicle we wanted and was a pleasure to deal with him to the final paperwork. I would highly recommend Silver Spring BM... read more
Business response:
Hi Venkat, thank you very much for the highly praised review. We are pleased to hear that you had memorable car buying experience with Kailash throughout your new BMW purchase. We strive to maintain a high standard of customer satisfaction and will be sure to share your encouraging feedback with him. As you settle in, please do not hesitate to stop by with your new BMW X3 for regular checkup! Thank you again for the wonderful feedback and we look forward to seeing you in the future.
we are very happy, they way we were treated with respect and professionally.We purchased X3 few days ago, working with Karen Herbert was a delightful experience, She handle everything very professionally and made buying our new car very smoothly and delivered vehicle as promised.
Business response:
Greetings zee! BMW of Silver Spring is happy to hear that you had an excellent purchasing experience. We are also pleased that Karen was a wonderful assistance during your visit and we will certainly share your encouraging thoughts with her! Moving forward, please do not hesitate to contact us should your BMW X3 need any future maintenance services performed. We would love to see you! Thanks again zee for taking the time to review us and have a great day.
Wonderful experience, and I absolutely enjoy my brand new X5!! All my custom request were delivered as promised without any hassle. Kailash did an awesome job. Thank you Kailash for a wonderful experience. I did not think it would be that easy. God Bless you.
Business response:
Thank you very much EVITA for the positive feedback. We are pleased to hear that Kailash Joshi was able to assist you during your purchasing experience and we will certainly share your heartfelt response with him. If you should have any questions as you settle in to your new BMW X5, please do not hesitate to call or pop back in to see us at BMW of Silver Spring. We appreciate you taking the time to review us EVITA and we hope to see you again soon!
I like to have a new car, I don't like buying cars. BMW of Silver Spring made our recent purchase a pleasure. From the time we walked in and promptly greeted to the offer of tea, coffee, water, or soda to our straight forward, sales person, Kailash Joshi, who worked hard to make sure we got the vehicle we wanted and was a pleasure to deal with to the final paperwork. It was all smooth and easy, enjoyable even.
Business response:
Good afternoon J9. BMW of Silver Spring is delighted to hear that you had a memorable car buying experience! We work extremely hard to ensure a satisfying visit for all customers and it gives us great pleasure to know that Kailash Joshi and the team were able to make your visit an enjoyable one. I will certainly share your kind comments with them! Moving forward, please do not hesitate to contact us should you need any future maintenance services performed. We would love to see you! Thanks again J9 and have a great day.
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open at 9:00 a.m.