This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went to the following dealership and purchased my 535BMW from the silver spring site. I went to Towson, poor service, Annapolis no cars not a good response, Alexandria no sales people who wanted to provide service. The staff at the Silver Spring office educated me on the car I wanted, I was shown the car I wanted not the car of the month! Karen was an excellent sales person. She made sure I was comfortable with I the choose I made and help me understand my driving style best fit the car I purchased, Karen took time to show... read more
Business response:
Thank you 535diva for the awesome feedback! BMW of Silver Spring is pleased to hear that your car buying experience was a memorable one. We are also happy that Karen was able to assist you with your BMW purchase and we will certainly share your feedback with her. If you should have any questions as you settle in to your BMW 535, please don't hesitate to contact us. Thanks again 535diva and have a great day!
One of the best car buying experiences I have had. Easy, direct, and fun. We went in knowing exactly what we wanted to buy, and Sliver Spring made it happen, and at the price we wanted.
Business response:
Thank you tmoney for your positive feedback. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that our team was able to assist you both in purchasing your new vehicle and made your car buying experience a memorable one. Moving forward, please don't hesitate to contact us should you need any maintenance services performed. We would love to see you! Thank you again tmoney for taking the time to review us.
This was my first ( and hopefully not last ) BMW European Delivery experience. This well exceeded my expectations from the moment I walked into BMW of Silver Spring, then my trip to Europe and pick-up at BMW Welt in Munich, drop off in Vienna Austria, and finally having my car delivered again at BMW if Silver Spring. I was guided through the entire process and was treated like a first class customer! Kailash Joshi was extremely helpful in not only the purchase of my BMW and advising me on the European Delivery process but in... read more
Business response:
Good morning Gary328! BMW of Silver Spring would like to sincerely thank you for your thoughtful review. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you've provided us with exceptional positive feedback. I will be sure to share your kind words with Kailash as well! As you settle in to your new BMW, please do not hesitate to call or stop by for a visit should you have any questions. We would love to see you! Thank you again Gary328 for the highly praised r... read more
I just finalized my purchase of a 2016 428i xDrive for European Delivery the first week of September. We started shopping mid-July and finalized a price by the last week of July. Kailash was able to expedite the process and reserve a first choice pickup date in Munich first week of September. Most online forums recommend ordering European Delivery 3+ months in advance, but Kailash was able to complete the process in 1.5 months without issue and calmed my nerves through the process. This is my first BMW (previously owned an A... read more
Business response:
Thank you for your heartfelt response daveshep. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Kailash has been a great assistance in purchasing your new 2016, BMW 428i xDrive and making the accommodations for European Delivery, and we will certainly share your kind feedback with him. If you should have any further questions about your BMW, please do not hesitate to contact us. We will be happy to lend our support! Thank you again daveshep and we hope ... read more
I recently leased a 2015 535xi. Kailash Joshi acted as my primary liaison at the dealership. He's an excellent sales consultant -- knowledgable, considerate, responsive and not pushy. Very positive purchase experience, including my interface w/ the Finance Dept.
Business response:
Good morning Papaeats. We are pleased to hear that your recent leasing experience was a memorable one! We strive to maintain a high standard of customer satisfaction and are happy to hear that Kailash was able to assist you throughout your leasing process. If you should have any further questions about your new 2015, BMW 535xi, please don't hesitate to contact us. Thank you again Papaeats for the highly praised review and have a great day.
I recently purchased a 2016 M5 from BMW of Silver Spring, MD. I relocated to MD last year and, lacking experience with local dealerships, spoke with four over a two week period. Of course, you don’t speak with dealerships, you speak with salesmen. At BMW Silver Spring, the salesman was Kailash Joshi. Silver Spring was the best offer. Kailash was by far the best salesman. I found Kailash quite knowledgeable about the M5, yet willing to admit if he needed to follow up on a particular question or issue. In those few instances, ... read more
Business response:
Good afternoon bob1952. BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Kailash Joshi was able to assist you with purchasing your new 2016, BMW M5 and will be sure to share your kind words with him. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! We would love to see you. Thank you again bob1952 for your thoughtful review and we hope to see you soon!
I had a wonderful experience purchasing my certified pre-owned car from BMW of Silver Spring. The entire process was seamless making the purchase of a car easy and enjoyable. Kailash Joshi worked with me for two years until he found my dream car. He clearly explained each step of the buying process in a comfortable and professional manner. I highly recommend BMW of Silver Spring and Kailash Joshi.
Business response:
BMW, Ron2015, thank you very much for taking the time to review us. BMW of Silver Spring works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. We were delighted to hear that Kailash Joshi made your car buying experience a memorable one over the last two years and we will certainly share your feedback with him. As you settling in to your new vehicle, please do not hesitate to contact us with any questions! We woul... read more
Kailash Joshi is a pleasure to work with. He gave me a good price for a Euro Delivery 2016 m3. He explained the whole process very thoroughly, has given me some suggestions for the trip and I am very much looking forward to my flight to Munich in Sept. Will recommend Kailash to anyone interested in a BMW.
Business response:
Hi bd20705 - BMW of Silver Spring would like to congratulate you on your new 2016, BMW M3! We were pleased to hear that Kailash Joshi was able to provide a memorable buying experience for you and we will certainly share your feedback with him. If you should have any questions or want a little more insight on your BMW once you settle in, please do not hesitate to contact us. We would love to hear from you! Thank you again bd20705 for taking the time to review us and we look forward to hearing from you in the future.
Just wanted to say that I recently bought an X1 from this dealership and have nothing but positives to say about my experience. My client advisor was Kailash Joshi. I have bought several vehicles from Kailash and have referred many friends and neighbors to him. He never disappoints. He did a great job of getting me the vehicle I wanted at a great price. I am picky with respect to color, interior, and features and always want the vehicle at a great price. Kailash is extremely knowledgeable, patient and never disappoints. You ... read more
Business response:
Good afternoon rb20723. BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one! We strive to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success and I will be sure to share your encouraging thoughts with Kailash Joshi and the team! Moving forward, please don't hesitate to contact us should you need any maintenance s... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.