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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great friendly sales with low pressure and personal service. I checked out 4 dealers and found BMW of Silver Spring the most reputable and competitive price.
Business response:
BMW of Silver Spring appreciates your kind words! We couldn't be happier to hear that. Don't forget to come see us again for your first routine maintenance!
I had a very nice experience working with this Dealer. I like the way they treat customers. They take care of all your needs and answer your questions well.
Business response:
Greetings Radmhya! Thank you so much for taking the time to leave the kind comments! Ultimate customer satisfaction is what we strive for every day and we are delighted to hear that your time spent with us at BMW of Silver Spring was so memorable. Come back and see us at any time! We would love to work with you again soon!
Walked on lot to test drive a great low milage BMW 5 series at 8 pm last night, drove home in my new car by 10 pm. Sales person Karen Herbert made the experience easy and a pleasure. Can't recommend her enough.
Business response:
Thank you for the positive feedback Kirk. We appreciate your business and strive to maintain a high standard of customer satisfaction. We were glad to hear that Karen Herbert assisted in your purchase and we will be sure to share your feedback with her. Please do not hesitate to call or stop by for a visit should you have any questions. Thank you again Kirk and have a great day!
Kailash Joshi was awesome! He was very professional, friendly, and knowledgeable. He was a joy to work with and helped make this car purchase go smoothly from start to finish. I felt so at ease during this entire process. Kailash did a splendid job of thoroughly explaining all the wonderful features of the car, explaining the car buying process, and answered all questions that I had concerning the car and other matters. A few days after my purchase, I received a thank you card from Kailash. This personal touch was definitely... read more
Business response:
Thank you for your heartfelt response CAC. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Kailash Joshi lead you to your new BMW, and we will certainly share your feedback with him. That is the exact kind of world class customer service we strive for every day. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again CAC and have a great day! www.facebook.com/BMWofSilverSpring
I had a great experience buying my Certified Pre-Owned BMW 328i from BMW of Silver Spring. I had the pleasure of working with Kailash Joshi who helped me with getting a great deal on my new car and trade in. I also worked with Anthony, one of the billing managers, who arranged for me to get a loaner car while I had my LoJack system installed. It was really easy working with the folks at BMW Silver Spring. Kailash is very knowledgable and helps you every step of the way with your purchase. Also, for what it's worth, from look... read more
Business response:
Thank you for your earnest response Kidkaw. We appreciate your feedback and will be sure to share your encouraging thoughts with Kailash, Anthony, and the team! We strive for world class customer service every day and we are delighted to hear that our team was able to provide you with such a pleasurable car buying experience. If you should have any further questions or want a little more insight on your Certified Pre-Owned BMW 328i, please don’t hesitate to contact us! We would love to work with you again soon. www.facebook.... read more
I am thrilled with the recent experience I had with Caprice Foster in purchasing my second BMW from BMW of Silver Springs. She did an excellent job in locating the exact automobile I wanted in a very timely manner. I admired her thorough knowledge of the vehicle, and her commitment to please the customer I will not hesitate to refer family members and friends to her in the future.
Business response:
Good morning Ntianu56. BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Caprice Foster was able to assist you in purchasing your 2014, BMW 328. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Ntianu56 for the highly praised review. www.facebook.com/BMWofSilverSpring
We’ve recently purchased an X5 from BMW of Silver Spring and we wanted to take the opportunity to say what a pleasant experience it was. The whole experience of buying a new car in general is always a hassle and a very time-consuming ordeal for us, which is why we want to express our sincere gratitude to Mr. Tae Yeon Not only did we receive a great deal on the X5, but the attentive service Mr. Tae Yeon provided to us was fantastic! He was a great communicator and helped make our purchase very enjoyable. The trip to the deale... read more
Business response:
Jessica, thank you for the positive review. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you've provided us with exceptional positive feedback. Thanks again for taking the time to review us.
Came back to Silver Spring just to see Kailash - he had done well by us in the past, so driving the hour difference to get to Silver Spring, just made sense to get him as our salesman. He was able to find me the exact car that I was looking for and get me into the lease that worked. Thanks again! Will be seeing you again in 3 years....
Business response:
hlittle70, thank you for the kind words. It was our pleasure helping you find a car you love! Happy driving!
I highly recommend Mr. Kailash Joshi, he was able to thoroughly explain the used 2014 BMW 435IX we were looking at. There was no sales pressure whatsoever and he kindly went through with us the process of buying the car and we purchased it quickly without any hassle. I am impressed with the service of BMW of Silver Spring and will recommended to anyone that is interested with Bimmers. Please ask for Kailash Joshi, he is humble and informative salesman.
Business response:
alfredhuynh, thank you for the positive review. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you've provided us with exceptional positive feedback. Thanks again for taking the time to review us.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.