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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I came to BMW of Silver Spring because of the great reviews about Caprice Foster I'm very pleased about my decision to go there. Caprice was very knowledgable about the BMW's and about the Finance as well. I will come back again and refer all who want to buy a BMW.
Business response:
Greetings! Thank you for stopping by BMW of Silver Spring. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!
Love my new M4 and the team that helped me get it. Caprice and the rest of BMW of Silver Spring made it a pleasurable experience. I'll be back for my M6!!
Business response:
Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Caprice lead you to your new M4, and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again and have a great day!
I just bought my 1st bmw from Caprice in silverspring and it was a pleaseure. She was very informative and knowlegable about bmws. Shes very genuine and sweet, and will get you the best possible numbers and rates she can.
Business response:
Good morning! In response to your review, I want to take the time to thank you for praising our dealership. BMW of Silver Spring works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!
Thomas Grant offers excellent customer service. I always feel welcome and get the best service and advice. I could not ask for a better service adviser. Thomas Grant is honest and professional.
Business response:
Good morning! Thank you so much for your kind comments. BMW of Silver Spring is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.
What a pleasant experience this dealership was, thanks to Jacob Raykhel and his team! I had a not so great experience at another local dealership, and had nearly decided that BMW had gotten too confident to cater to my needs. I WAS SOOO WRONG! I have had the car now for 2 months and love it, the price I got, the responsiveness to questions, and the day I bought the car was actually pleasant. Strongly recommend this group and Jacob in specific.
Business response:
Greetings csalem@verizon.net! Thank you for stopping by BMW of Silver Spring We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!
I've had many dealership experiences in which you're just another face, but my service adviser, Thomas Grant, has set a new standard for what great customer service should be. As a customer, you want to feel like you're getting the best service available, and I believe I've received that ten times over. I'd recommend this dealership, and Thomas, to anyone looking for an honest and professional service experience.
Business response:
Hello Jenfosi, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Thomas and the team! Thank you again for your review.
My purchase experience was pleasant, hassle-free and I felt well informed about my vehicle selection. Additionally, the Sales Manager, Client Advisor and Business Manager were able to provide me with financing options that fit my needs.
Business response:
HDiallo- Thank you for your encouraging review of BMW of Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, BMW of Silver Spring. www.facebook.com/bmwofsilverspring
Angela Decint is the sale representative who helped me to buy my last car a few weeks ago. She, and Joanna McCarthy were absolutely great. They stayed past 10:00 PM so that I could finish buying the car I had to go back to sign some documents and pick up a set of floor mats, She would not let me. She brought everything to me at work two days later. I have been recommending BMW of Silver Spring to my friends
Business response:
Thank you for your heartfelt response, plochard. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Angela Decint and Joanna McCarthy led you to your new BMW, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again plochard and have a great day! www.facebook.com/bmwofsilverspring
I Love my new car I had an excellent experience at Silver Spring BMW.. I was car shopping and stopped at BMW and loved it totally. My sales woman was Caprice Foster .She took excellent care of me. She was patient and excited I was a new BMW customer. Go to Silver Spring and ask for the best Mrs. Caprice Foster.
Business response:
Hello graham78, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Caprice Foster and the team! Thank you again for your review. www.facebook.com/BMWofSilverSpring
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.