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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
staffs are friendly and knowledgeable, Karen herbert lead me from start to end on process, she even called me if i got home safe, really pleased, will recommend this to friends and family,
Business response:
Hello Chheten, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Karen and the team! Thank you again for your review.
The best car buying experience ever. Bought vehicle from hundreds of miles away, staff exceeded our expectations. They were incredible, especially Nan and Caprice! They are worth the drive!
Business response:
Hello! BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Nan and Caprice and the team! Thank you again for your review!
I just bought my first BMW (2015 X3) from BMW of Silver Spring. I am very happy with my purchase experience with Karen Herbert, sales representative. She is honest, helpful, efficient and professional and never pushy. We also had a pleasant business transaction to finalize the purchase with the financial staff. The purchase price is good and there are no hidden costs. Karen helped to go through our need and made a direct factory order to fit our preference. The whole process including the waiting time took less than four wee... read more
Business response:
Thank you for your heartfelt response,jentaiyang . We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Karen Herbert lead you to your new 2015 BMW X3 , and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again,jentaiyang and have a great day! www.facebook.com/BMWofSilverSpring
i came in to buy a very practical car for me and my wife after a couple of test drives and making final decision i picked the only car that made me happy.. My sales person wasn't pushy nor was she at all in a rush ..She made me feel comfortable and at ease.. Thx Caprice for such a warm and inviting experience. I will tell all my friends and family members about your warm and inventing touch .. i never felt pushed or rushed ..You made me feel like family.
Business response:
Greetings Smith1980! Thank you for stopping by BMW of Silver Spring. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!
Thomas Grant is not only an ambitious and proactive BMW Service Advisor but also an inspiring expert. Reliable and hardworking individual. Experienced, honest and careful professional, a person you can trust when you want to be sure that important tasks will be completed in a systematic and precise way. He has an extensive knowledge on BMW automobiles, and his open-minded approach could not be overestimated. Lots of work and little talk. Deliver results and move on. That's Thomas Grant's way
Business response:
Thanks for the positive feedback! It was our pleasure servicing your BMW and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. BMW of Silver Spring would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!
My ongoing experience with my Service Advisor, Thomas Grant, is exceptionally 5Star all the way! I would highly recommend him to anyone buying a BMW at the Silver Spring location! He is always friendly, courteous, straight forward, and greets with a warm smile! He puts my mind at ease!
Business response:
Hello! BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Thomas Grant and the team! Thank you again for your review.
Came in looking to buy a car in a few weeks but it was really easy to work with Kailash Joshi the process went much quicker. Very easy to talk to and didn't feel much pressure. Would highly recommend
Business response:
Greetings! Thank you for stopping by BMW of Silver Spring. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team and Kailash Joshi. We hope to see you soon!
Karen Herbert and Bulent Inal made our car buying experience painless and, to the extent possible, enjoyable!They were a pleasure to work with throughout the process.
Business response:
Good morning! In response to your review, I want to take the time to thank you for praising our dealership. BMW of Silver Spring works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!
This was my first experience purchasing a BMW, and I was very satisfied with the experience. Angela was able to answer all of my questions on the automobiles I was considering. After selecting the vehicle, Angela and Bulent were upfront and open on pricing. After a little back and forth, we were able to agree on a price. Angela, Bulent and the finance staff, stayed late and picked me up after I completed the trade at another dealership. Overall, a very satisfying experience, and I would not hesitate to purchase from them aga... read more
Business response:
Hello, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Angela, Bulent, and the team! Thank you again for your review.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.