This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worked with Jacob in internet sales. Great customer service. The whole purchase experience was excellent. Friendly staff. Jacob knew the product. He was very thorough in explaining the vehicle features. He was always accessible and responded to e-mails quickly; very refreshing. An extremely patient gentleman and very understanding
After purchasing my BMW 550i from SS, I have nothing but great things to say about their service department. To say this I have to give credit to my service advisor Thomas. Whether it's a ding in the door, a pot hole damaged rim, or a light scratch on the paint, Thomas always makes sure whatever is damaged is flawlessly repaired. I've had a badly damaged 464m rim from when I hit a pot hole. I didn't think it was repairable but Thomas took care of it. When I recieved my car back from the him, the rim looked newer then the oth... read more
There is a competitor BMW in my local area, and I still chose Silver Spring location based on positive experiences from colleagues. Jacob Raykhel responded to my inquiry emails about an X3; and was friendly, direct and informative at the dealership. My busy work schedule and his work schedule did not necessary align, but Mr. Raykhel was accommodating enough to get back to me if he was not in - or put me in contact with someone at the dealership. The team at the Silver Spring location is very professional and committed to the... read more
Chris has always been available no matter when I call him. He is a true professional whom BMW Silver Spring is lucky to have as a colleague.
Business response:
Good afternoon pknapp! BMW of Silver Spring would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you pknapp, and be sure to come back soon! https://www.facebook.com/BMWofSilverSpring
I found Chris to be very knowledgeable about the car. He offered sujections that I hadn't concidered. He was upfront with the amount of time it would take to order the car and receive delivery. I found him to be very helpful and would, and have recommended him to others.
Business response:
Good afternoon jimatwell! BMW of Silver Spring would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you jimatwell, and be sure to come back soon! https://www.facebook.com/BMWofSilverSpring
This was my third leased BMW, the first one was leased in Ohio and the other two were leased to my by Kailash at BMW Silver Spring. The whole team is a pleasure to work with, from Mr. Maloney, Joanna, Anthony and of course Kailash. My husband and I were torn between two different models and when we thought we finally had decided on a model, Kailash had the car washed and ready to go and all the paper work was pretty much signed and we were just about ready to say our good-byes and my husband changed his mind and decided on t... read more
Business response:
Chatkins, thank you for your encouraging review of BMW of Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help. Thanks so much, BMW of Silver Spring. https://www.facebook.com/BMWofSilverSpring
BMW of silver spring strives for excellence- our longtime sales representative, Chris Allen, surpasses excellence! We can't say enough nice things about Chris! We've purchased many automobiles from Chris: he makes the process easy and pleasant.
Business response:
Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Chris lead you to your new BMW, and we will certainly share your feedback with him and the team. Please do not hesitate to call or pop back in to see us at BMW of Silver Spring. Thank you again and have a great day! https://www.facebook.com/BMWofSilverSpring
I checked vehicles from different brands, I came in to BMW of Silver Spring and was greated by polite and professional service, that treated me intelligently. Kailash Joshi in sales was the pinnacle of what you should expect during the purchase of a big ticket item such as a vehicle. Among the various dealerships I visited, he was probably the most knowledgeable about the machines he sells, always answering to the point. Personnable and as transparent as possible for a sales process. Sales manager Michael Bolgar was also ver... read more
Business response:
Cambe, thank you for your encouraging review of BMW of Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help. Thanks so much, BMW of Silver Spring. https://www.facebook.com/BMWofSilverSpring
We purchased our first BMW at Silver Spring BMW this past weekend with ease, and confidence. Sales advisor Karen Herbert and sales manager Michael Bolgar listened to our needs and made recommendations. We got a great trade in price for our car and a terrific “bottom line” price for the BMW X3. In less than two hours, we drove away in our new X3. Everyone at the dealership was responsive, polite, attentive, honest,and professional. Silver Spring BMW surpassed our many previous experiences in buying a new car. We selected this... read more
Business response:
Good afternoon bethesdaX3! BMW of Silver Spring would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you bethesdaX3, and be sure to come back soon! https://www.facebook.com/BMWofSilverSpring
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.