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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
My husband and I walked on Saturday to test drive a car and regretted every single minute of it. We came in at about 2:00PM and waited 10 minutes just to be greeted by a disgruntled employee named Sal Ufyani. He made us feel absolutely unworthy and undeserving to be setting foot in this showroom. He greeted us with sheer reluctance while my husband patiently explained to him the car that we wanted to test drive and told him about the trim of preference. To this, he sarcastically replied - "What do you mean by trim" REALLY? I... read more
Bought a E60 5 series with most of its service history from Sterling BMW. Previous owner had replaced valve cover gaskets 3 months prior to purchase. After driving it for several months I noticed leaking oil. Took it to private shop that informed me the valve cover gaskets were leaking. Took it back to S BMW since it was still under repair warranty. Their diagnosis was $370 and that the valve cover gasket were not leaking but the upper timing chain covers were ($3500 for repair). Took it back to another shop for R/R of both ... read more
Make sure you everything in writing before going to this dealer. I drove 4 hours from Pittsburgh only to find a shady, unfriendly dealership. When I arrived, there was no one at the front desk and no one asked if I needed help. I interrupted a Sales Rep, and I was informed my salesman was with a customer and I would have to wait. I tracked my salesman down. The salesman was shuffling between me and another customer the entire deal. I then went to the "Café". A girl was reading a book and there was no food laid out; No hot do... read more
This review is written as a follow-on to a previous positive review I gave to the dealership. I returned to BMW Sterling after seeing a used MINI at their sister showroom advertised for sale. Because of my past relationship with the BMW salesperson, I asked him to show me the MINI and take it for a test drive. Everything up to and including the day of delivery was fine...it was not until after the sale that I was truly disappointed. When I had notice a small piece missing from a part of trim on the car, I was told there was ... read more
Had horrible experience with him. I would never go here, if i do, not deal with him. I always had a dream of buying an BMW now i should think of Audi or Mercedes. Anyway its my experience, may be different for others.
Came in at 10 with my car in Tow, literally they picked it up and started working on it and gave me a rental car and manage to squeeze in my husbands car, two cars in one day and done within 3 hours!
The same thing happened to me. BMW of Sterling used to be a great place. But now it's awful and the new service attendants really suck. I dealt with someone by the name of Gabriel he was the worst of all he never have to wait on me again. The prices are expensive but that doesn't bother me long as the service is great. I was quoted one price and at the end it was 20.00 more and I refused to pay it. Then that Gabriel boy was very rude. I almost cursed him out but I let him pass on that. No I would not recommend to nobody.
I called in on Tuesday Feb 9th at 4 pm twice to fix an appointment to service my car.Left two messages to call me back, but surprisingly nobody called me back. I then called on the 10th morning when I got a spot to service my car. The service personnel at the desk told me that he would try to get me a discount on what was to be done on my car. After repairs, when I went to get my bill, I was told that the ladies handling accounts refused to give me any discount. The charges were rather high for what was done to my car. I hav... read more
This dealership is so dishonest I highly recommend you go somewhere else for your car buying needs. The sales team will lie and with hold important information just to get the sale. I have never felt so misled as I did with BMW of Sterling. No one ever calls back and no one ever knows whats going on and bounces you from person to person. BUYER BEWARE and buy at your own risk. WORST DEALERSHIP EVER!!!!!!!!!!!!!!!!!!!!!!!!!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.