This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Steph is a great representative Sarasota BMW" The entire staff at BMW Sarasota is very professional and customer-oriented no one is in your class staff is the reason why I always go to Sarasota BMW Jim Meister
Business response:
Jim, thank you so much for your outstanding review!
"Oil change service. " Everyone was friendly and knowledgeable from the person who checked me in and in particularly Derek. He kept me aware of the timing of the repair and explained all checks performed.
Business response:
Thanks for letting us know you had a great visit!
"Extremely good service " The service was both extremely good and efficient.. my service advisor was extremely good and continued to give me updates on where they was with my car.. her name that I wanted to recognize was Judy ( sorry lost her card for last name) she was extremely polite and efficient..
"Passenger Seat Repair" The front passenger seat's mechanism to move seat forward and backward was broken. I took it to BMW Sarasota and they figured out the problem quickly and took care of it exactly as they promised.
Business response:
It's great to hear we were able to get you back on the road quickly. Thanks for the awesome review!
"Service day " Fernando and the whole service team were a pressure to work with, the associates whom I worked with in the past before age no longer there but he was able to bridge that transition to a new associate easily.
Business response:
We're glad to hear your visit with us was smooth and stress-free. Thanks for your wonderful review!
"Need help with paper work" Hi guys, Just purchased the m2 comp Saturday, love the car and love the experience of your dealership. Everyone was wonderful and was a very quick process. Only thing is we didn't get any paperwork, it was said to be sent via email to info@twistedhobbys.com or twistedhobbys@gmail.com Unfortunately we still didn't receive it. Lastly, if there is someone that can contact us today about a phone holder we left in the trade in which was a GLC 63s AMG. Unfortunately, our salesman is no longer there to a... read more
"Great service advisor " Someone asks me about this BMW dealership I have mixed reviews about this place .. I am not 100% happy with the things that happened to my vehicle when it went in for service I will start by sayin my advisor Derik is a Wonderful,Awesome advisor and would not want anyone else but him I did have one other person Efrin he was also wonderful but works in the back on vehicles a true genuine person! I took my car in for something simple example 1st-seats making noise 2- gps issue got a call about tire havi... read more
Business response:
We apologize that your visit with us wasn't the best. We've sent your comments on to management to investigate the situation and would always welcome an email with further details as well. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
"excellent customer and tech service. Carlos is the best." Carlos is and excellent customer service rep. and kept me aware throughout the repair process of the status. I highly recommend Carlos and your service dept.
Business response:
Thank you for your kind comments! We see you've left us one star --if there was something more we could've done for you, please reach out to us via email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
"Service on car" C o m m u n I c a t i o n w a s e x c e l l e n t !
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.