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699 Straits Tpke, Watertown, CT, 06795, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We recently (12/2014), purchased a beautiful certified pre-owned BMW X1 from Tom at BMW of Watertown. We literally looked all over the country and found our dream car right here in Watertown. Tom and Jeffrey couldn't have been more helpful, honest and friendly from the moment I called and spoke to them. We will be buying our next BMW right here. Thanks again Tom!
Business response:
We're so glad you were pleased with your experience! Thank you for the great feedback, and we look forward to working with you again! Enjoy your new BMW!
This is my first BMW and I am very happy about my choice. Tom was amazingly patient and knowledgable. I live in Killingworth, CT which is an hour away from Watertown but I was on my way to a birthday party and stopped to have a look... And my experience was so positive it was a very easy decision to make. Thank you for everything
Business response:
We're so glad to hear you had a great experience and enjoyed working with Tom! We appreciate your business and you taking the time to share your feedback with us! Please let us know if we can help with anything else, now or in the future, and we hope you're loving your new car!
I recently purchased a new 535 sedan. I used the online True car service to try to get the most competitive price. Tom Zukowski notified me immediately and was an absolute total professional through the entire process. What impressed me the most was his quiet, but expert demeanor and his total command of the product he was selling. There was no "hard sell" attitude on his part but a compete disclosure of the entire pricing and what BMW of Watertown could do. He shared with me all the numbers which was totally refreshing and ... read more
Business response:
Thank you very much for the excellent feedback on your car buying experience. Customer satisfaction is our top priority so we're very glad you were pleased with yoru visit and enjoyed working with Tom and Jeff. Please let us know if there is anything else we can assist you with, now or in the future, and we hope you're loving your new car!
I had the great pleasure working with Dennis Smith. This was my first time purchasing a car without my dad and Dennis made sure I knew every option possible which will work great with my finances and lifestyle. He is the most patient person I have ever dealt with while making any purchase. Every question I had he was able to answer without hesitation. I am more then happy with the purchase I made and never thought twice after. I highly recommend Dennis in making a purchase for any BMW. After purchasing this vehicle he showed... read more
Business response:
Thank you for taking the time to share your feedback and experience with us. Customer service is our top priority so we are so glad you were pleased with your visit and enjoyed working with Dennis. Please let us know if we can help you with anything else, now or in the future. Thank you again for your business and we hope you're loving your new car!
Jeff and Thomas were extremely helpful and friendly. The entire process was extremely painless. We traded in our old car for the new one, and ran into no issues at all! We will be back once the lease is up!
Business response:
Thank you so much for the excellent feedback on Jeff and Thomas. We appreciate your business and are so glad you were pleased with your experience. Please let us know if there is anything else we can assist you with, and we look forward to seeing you again soon!
Now on my third BMW from BMW of Watertown, Tom, Jeff, Byron, and everyone at the dealership went above and beyond to ensure that my experience was first class all the way. Not only was each and every person professional and consistent with making sure I was taken care of and any issues addressed during the entire experience, but the entire experience from start to finish was exactly as I had hoped it would be. Tom my client adviser was perfectly honest in discussing my options, as well as in his own personal experiences with... read more
Business response:
Christian, thank you so much for taking the time to share your experience and feedback with us. We're so glad you enjoyed working with Tom and the rest of the team. We appreciate your business and loyalty to BMW of Watertown and look forward to working with you for many more years to come. Please let us know if we can help with anything else and we hope you're loving your new car!
I bought my first BMW from Tom just a couple of weeks ago and I could not be happier. I picked up a certified used 328i w/ 6 speed standard transmission, what a car! But this review is about Tom and the dealership... Tom as professional and friendly, he's really a great guy and after talking to him for a few minutes I was pretty sure of his top notch character. I'm an engineer so I had a ton of detailed technical questions and Luis was right there with all the answers. At the end of the day, this is only the 3rd time I've ev... read more
Business response:
Matthew, thank you very much for taking the time to share your feedback with us. We're so glad you enjoyed working with Tom and are loving your new car! It was a pleasure working with you, and we hope to do so again in the future. Until then, please let us know if there is anything else we can assist you with! Thank you again!
Tom Zukowski was very professional and is very knowledgeable about the features of the 328i. He explained everything in a clear, patient manner. I would highly recommend him if you're considering a future purchase.
Business response:
Thank you, Kevin, for the great feedback on Tom and your purchasing experience with BMW of Watertown. We appreciate your business and you taking the time to write a review. Please let us know if there is anything else we can help you with, now or in the future, and we hope you're loving your new car!
Tom at BMW of Watertown was outstanding. Never pressured us to buy and answered all questions. He spent ample time with us explaining all the technology of the car. Would definitely recommend asking for Tom if looking to buy a BMW.
Business response:
Thank you, Cory, for the great feedback on Tom and the rest of your car buying experience! We're pleased to hear you had a great visit and we appreciate your business and recommendations. Please reach out to us if we can assist you with anything else, and we hope to work with you again in the future!
BMW has a 4.4 star rating with 2,055 reviews.
BMW is open now. It will close at 7:30 p.m.