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BMW

4.4

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Location details

699 Straits Tpke, Watertown, CT, 06795, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.42,055 reviews
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Muffinman1122's profile image
Muffinman1122 
11 years ago

I recently purchased a 2015 BMW 328xi. The salesman who helped me purchase this car was named Geoffrey Baldwin. He was so professional and patient. He was very respectful and told me everything I needed to know about the vehicle. Even upon purchase he sat with me very patiently and gave me a tutorial of my new car. One of the most humble salesmen I've met. Overall service at the Watertown BMW was amazing. They were very reasonable with the price and really helped me out so much with purchasing my new car. Amazing people. Esp... read more

Business response:

We're so glad to hear you enjoyed working with Geoff and he was able to provide you with an excellent car buying experience. Customer satisfaction is our top priority, so we greatly appreciate the wonderful feedback and you taking the time to share your visit with us. Please let us know if we can assist you with anything else now or in the future, and we hope you are loving your new car! 

carol.matteostrachan's profile image
carol.matteostrachan 
11 years ago

just purchased a BMW X3 Diesel........Dennis Smith was very knowledgable and easy to work with.....the deal they presented to us was unmatched by any other car dealership......happy they included the service agreement with the warranty..... also they gave us the highest amount for our trade in 

Business response:

Thank you for your business and great feedback on Dennis and the rest of your experience! We're so glad you were pleased with your visit and we hope you're enjoying your new car! Please don't hesitate to give us a call if we can help with anything else, now or in the future! 

Prashantgoel's profile image
Prashantgoel 
11 years ago

Just bought an X3 from this dealership. The overall experience was excellent. They were completely upfront and honest about the pricing and also gave a fair deal on our trade-in. Our sales rep, Dennis Smith was extremely pleasant. We felt no pressure to buy, which was a very refreshing change compared to some other dealerships we have been to. Jeff in management went out of his way to make sure we were completely satisfied and the transaction was done in a timely manner. 

Business response:

Thank you very much for the great feedback on Dennis and Jeff. We're so glad you enjoyed your experience and we hope you're loving your new X3! It was a pleasure working with you and we hope to do so again in the future! 

watertown's profile image
watertown 
11 years ago

We originally went looking for a car for my wife, since her car was at the end of her lease. After expressing some interest in a car that was on the showroom floor,Tom showed me the features and some other models as well.On that same day, he put together an attractive deal,and we ended up leasing 2 cars that day! His patience and attentiveness is to be commended ! 

Business response:

Thank you very much for taking the time to share your experience with us! We're so glad to know you enjoyed working with Tom, and we appreciate your business! Please let us know if there is anything else we can assist you with, and enjoy your new cars! 

BMWX3 2015's profile image
BMWX3 2015 
11 years ago

Peter Keast and Thomas Zukowski were wonderful to deal with when buying my new X3.. Went to two other BMW dealerships but they did not provide the same service or transparency that I received at BMW of Watertown. Tom even got me a great gift! I highly recommend Peter, Tom , and BMW of Watertown. 

Business response:

Thank you very much for the great feedback on Peter, Thomas and the rest of your visit! We're so glad you enjoyed your experience and we hope you're loving your new car! Please let us know if there's anything else we can help you with now or in the future, and we hope to work with you again! 

blm2014's profile image
blm2014 
11 years ago

BMW of Watertown made the car buying experience flawless, from product knowledge, to actual delivery of the vehicle. They are a great group of knowledgeable people. 

Business response:

Thank you for the kind comments and great feedback! We appreciate your business and look forward to working with you again in the future! Until then, please let us know if there is anything else we can help you with! 

emoconnell's profile image
emoconnell 
11 years ago

Being new to BMW, I had many questions which were answered to my satisfaction. This led to the purchase of a Certified PreOwned BMW. I was most impressed with the inspection/service that was done on the car prior to pick-up. Tom Zukowski was great to work with and I am happy to recommend him as a Client Advisor. 

Business response:

Thank you very much for the feedback on your car buying experience. We're very happy to hear that Tom was able to provide you with a great experience, and we hope you're loving your new car! Please let us know if we can do anything else to assist you, now or in the future, and we look forward to your next visit! 

Irislab12's profile image
Irislab12 
11 years ago

Thomas Zukowski and the owner of the dealership were friendly, efficient and a pleasure to work with. When we need our next car, we would return to this dealership. 

Business response:

Thank you for the feedback on Thomas and the rest of your experience! It's greatly appreciated, and we look forward to working with you again when you're ready for your next car! 

nancyjeffm's profile image
nancyjeffm 
11 years ago

I would highly recommend this dealership. Tom was the most knowledgeable salesperson we have ever dealt with, he knows his product inside and out. Jeff was extremely fair with the purchase price. As my husband said, it was the first time in 38 years he hasn't felt like he was "taken for a ride" when dealing with a dealership. Super experience!!! 

Business response:

We're so glad to know you enjoyed your experience and working with Tom and Jeff. Thank you for your business and feedback. We hope you're loving your new car and look forward to working with you again in the future! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 2,055 reviews. 

When is BMW open?

BMW is open now. It will close at 7:30 p.m.