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BMW

4.3

About this business

Location details

540 US Highway 1, Edison, NJ, 08817, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.31,412 reviews
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irenesaia34's profile image
irenesaia34 
16 years ago

The salesperson took extended time to help us find just the right car with the options we were looking for. He went out of his way to get us the greatest possible deal we were looking for. He was very pleasant and professional in his work. We would highly recommend Nitin to all our friends who will be purchasing future bmw cars to him. 

irenesaia34's profile image
irenesaia34 
16 years ago

NItin was one of the greatest salesmen we ever dealt with. HE was patient and very professional for the whole two hours we were at the dealership. He was able to get us the price we were looking to spent and because of that we made the offer right there and then. I would recommend him to all our friends who will be purchasing any future bmw's. John and Irene Saia 

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jcamador 
16 years ago

Hazi is the best! I walked into dealership around 4PM and drove off in a 2010 328XI around 7:30PM. Hazi thanks for prioritizing my request and helping me find the right BMW for my wife. Hazi was also very helpful and understanding regarding my 3-year-old. -Julio 

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Afiya 
16 years ago

The first day we dealt with Jamal and he was friendly. He helped us pick out the car that we wanted and also showed us different types of options we can go with when you lease a car. Showed us different monthly prices when you add different amount of down payment. He had good knowledge about the car he was selling. He explained everything to us about leasing a BMW. The second time we dealt with John Byrnes and he said our car will be here in a few days because they didn't have the car we wanted in the showroom. Showed us ano... read more

lsslovin's profile image
lsslovin 
16 years ago

The whole process is excellent. First class in every way. There should be no other place to buy a BMW. My car was ready on time. This is my second one and the service departmaent is also excellent. Tony in service is the best. They really put the customer first.... 

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Dawnmarise 
16 years ago

I had the most wonderful experience at Open Road BMW. I worked with Ahmed, who sold me the car at a very fair price and with no haggling. I love the car, and the experience couldn't have gone smoother. I would highly recommend this dealership, and I am glad I chose to ignore the bad ratings on here! It was worth the long drive. 

teb's profile image
teb 
17 years ago

I have nothing but praise for Open Road. The sale was perfect and the service is equally acceptable. The loaner is always ready upon arrival for service. The car is always ready when promised. They are very professional as you would expect from BMW. 

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deilenberger 
19 years ago

Alan doesn't spin tales or feed you BS. He'll get you the best deal he can on a car because he knows his livelyhood relies on referrals and repeat customers. I'm one who has bought 3 cars from Open Road, and referred about 6 people to them - the people I referred have all been satisfied. I'll also note that I've had good experiences with the service department - they have frequently gone above and beyond in taking care of problems, and have always resolved any problems to my satisfaction. When the BWM quality survey people c... read more

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Andrew777 
4 years ago

Next time I need service I'm taking my 335i to Bridgewater or Flemington BMW. I bought my car from a Penske dealership in Atlanta and they were top of the line to deal with at every level. My three interactions with Open Road Service were poor at every level. The work performed was satisfactory but everything from dropping the car off with an appointment to having it towed in, and picking it up was marked with delays, incompetence, and very poor customer service ethics. Normally BMW will wash your car with service, but with ... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.3 star rating with 1,412 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.