Boutique Apartments

I've lived here for a year and will never rent from this company again. They continually fail to respond to maintenance requests. The garage door has been broken for days. Homeless people are sleeping in the garage, rifling through packages, and I feel genuinely unsafe. There needs to be new management. Until that happens I will never rent with this company again.

We love our apartment! Staff is super accommodating, reliable, and helps as soon as possible. Our whole experience has been great! Highly recommend!!

I initially wrote a review after I was very frustrated by some maintenance issues I was having (they took almost 2 weeks to replace a lightbulb). Since then, Boutique has been very attentive and the Assistant Regional Manager, Jesse Hopkins, has been really helpful. Because of her, I'm changing my rating and am revising my negative review. That's not to say that their maintenance response time couldn't use some work, but I do appreciate that at least someone on their team is helpful, responsive and follows up.

This company is great! VERY attentive. Each service request has been taken care of the very same day. The maintenance staff is very cheerful and engaging prompt and thorough. The office stuff is the same way. This company bends over backwards to make sure that you are happy. Honestly I have never had such a wonderful experience with a rental company. I am picky and very hard to please and they treat me with such respect I really feel like an honored guest instead of a resident. I realize this sounds kind of gooshy but so far I really am pleased with my experience. When I called the office staff about a problem, I got calls from 3 different people! One of the best mgmt company's I've ever had the pleasure working with!

Poorly organized and ill equipped to manage. Boutique took over our property a few months back replacing Cornerstone who we loved. Boutique had my wife and I down for two separate apartments and charged us accordingly. Who does this? The first 2 months after they took over our rent bill was wrong. We placed two recent work orders neither of which were addressed. Multiple requests to repair two malfunctioning gated entrances went ignored during a brief period of bike thefts and one attempted breakin. The buildings previous owner was obviously trying to save a buck by choosing boutique over Cornerstone.