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Brennan Heating, Air Conditioning, & Electric

3.6

About this business

Location details

6414 204th St SW, Suite 200, Lynnwood, WA, 98036, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.6487 reviews
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Anthony K. D.'s profile image
Anthony K. D. 
rating
a year ago

This is one of the worst companies with many customers. They will act very nice when they are getting into the contract with you. After the work is done and you have a problem, they shift the blame to someone else. In my case, they blamed the county inspector for catching the bad work performed during my furnace installation. My attic flooded twice because of the lousy job I had done. The installation cost was high, but I went with them because Lennox recommended them since I was installing the Lennox furnace and AC unit.... read more

Business response:

Hello Anthony, I apologize for the problems you have experienced with your system. I see that we had a tech out yesterday to correct the issue. If you have any further problems, please contact our Asst General Manager, Mike at 206-513-7455. He will be happy to listen to your concerns and work to get the problem taken care of. 

Dawn D.'s profile image
Dawn D. 
rating
a year ago

Brennan installed a good Carrier furnace in our home and installed it completely wrong. The venting and return installation was done poorly and it was not sealed correctly which we could not have known. Behind the scene, dirt and moisture were getting in and corrosion began. Under 5 years later, we are getting a new furnace from a competent and reliable company. We were shown all of the details of the faulty installation by Brennan. While our furnace had a 10 year warranty, it was worthless thanks to the shabby installation.... read more

Raj R.'s profile image
Raj R. 
rating
a year ago

[There are two Brenna Heating Listed in yelp. They are the same business. The other one is not claimed. Adding it over here as well the review I wrote for other one.] Adjectives to describe Brennan - dishonest, sloppy work, not trustful, car sales person sales techniques. If you are looking for AC/Heating work done, I highly recommend that you look some where else. Brennan is NOT the place. They are dishonest. You will waste your time and they will do a bad job. They will try to oversell you something that you probably do... read more

Kari O.'s profile image
Kari O. 
rating
2 years ago

We bought our HVAC system through Costco and at that time Costco used Brennan heating as their partner. We had problems with our AC spitting ice chips out the first summer we used it. Despite several service calls (which cost around $200 a service) their team couldn't find anything wrong with our system. Finally a technician detected their was a leak and mentioned it would cost us around $2,000 to fix. Interesting how my husband and I knew there was a leak the whole time and heating/cooling isn't our expertise. When we escal... read more

Vincent M.'s profile image
Vincent M. 
rating
2 years ago

I would steer clear from Brennan Heating & Air Conditioning. I purchased an a/c install package from Costco and the system was installed but never tested. The next day the heat goes out (my home is a new home with a new furnace), after they fixed the heat issue (which took muiltple attempts). The a/c would not turn on. They sent a novice tech who blew out a transformer in the attic, still no working a/c. They sent another tech who finally got it work, after a couple months of working normally the a/c stops working again. I c... read more

Kazi I.'s profile image
Kazi I. 
rating
2 years ago

Another one of those companies who would straight up recommend getting a new system costing thousands of dollars instead of trying to repair first. 

Mary W.'s profile image
Mary W. 
rating
2 years ago

horrible service. When asking for help with warranty information about a unit no longer working and STILL under warranty I was transferred to another extension where I was prompted to leave a message. MADDENING! 

Gaye O.'s profile image
Gaye O. 
rating
2 years ago

I've never had a problem with Brennan Heating & Air with servicing my heat pump, but when my thermostat went out a couple of weeks ago the experience was far below minimum standards. An initial visit was scheduled and then the technician never came. When I called to inquire why, I found out he was told not to come that day. I had taken time off work and asked if a discount could be given. I asked twice about this and both times was denied. I was rescheduled and the technician was unable to identify the problem on the first ... read more

LD C.'s profile image
LD C. 
rating
2 years ago

Brennan installed our heat pump, through Costco, many years ago. We have always used them for maintenance. Last year, May 2022, the tech that came out to service the unit told me about a Maintenance Membership. You prepay for the annual maintenance and are on a "priority scheduling", get 10% off any additional services. I did that. May 16, 2023 our daughter calls us and says the heat pump is not cooling the house. It was 75 outside, the house was 74. I called Brennan to get someone out to our home. First they told me... read more

Frequently asked questions about Brennan Heating, Air Conditioning, & Electric

How is Brennan Heating, Air Conditioning, & Electric rated?

Brennan Heating, Air Conditioning, & Electric has a 3.6 star rating with 487 reviews. 

When is Brennan Heating, Air Conditioning, & Electric open?

Brennan Heating, Air Conditioning, & Electric is closed now. It will open tomorrow at 8:00 a.m.