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2131 E Camelback Rd Suite 102, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went in for a new patient appointment Andy cleaning. I was questioned for not removing by orthodontic appliances before my appointment, my orthodontist was accused of not showing any care for my teeth because I waited so long to see a dentist, was given false readings on my X-rays, the dentist refused to do a cleaning until my wires were taken off because they claim that is impossible to do one with them on (which is not true at all, the cleaning are just not as thorough)
Business response:
Hi Stephanie, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
I liked Dr Jay and Tammy at the front desk, but Im giving 2 stars because they do not understand how Cobra insurance works. I paid the higher price and was told they would bill my insurance then refund the difference. Its been 2 weeks and my insurance still hasnt been billed.
Business response:
Hi Alicia, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
This dentist office is a joke! First, your journey starts out walking through the northgate mall, obviously the top half of a strip club was taken, so these people chose the second tackiest place in the world to have a medical office! Next, they have 0 communication between staff, so be prepared to do your dental assistant's job and inform your dds about your requests! This dentist goes and puts lidocaine on my gums and is about to shoot me full of novicain when I have to stop her with a "No, I paid for fuckin' gas, you're n... read more
Business response:
Hi Arthur, I'm so sorry that your experience with us wasn't a positive one. We do take your comments very seriously and I will be contacting the office to look into the matter. Please email me at Charlotte@brightnow.com if you'd like to provide additional information. Sincerely, Charlotte
My feelings came out few weeks later so now. In the second.boat as I was before I went to them
Business response:
Hi Chelle, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Andrea from the Indio, Ca location is extremely rude and unprofessional. She answers as if she has customer experience but cuts you off when you explain what you need. Has attitude and just goes "mmhmm" when you say thank you and doesn't even say thank you for calling. If she's miserable with her job don't let customers have to take that!
Business response:
Hi Samantha, I'm so sorry that your experience with us wasn't a positive one. We do take your comments very seriously and I will be contacting the office to look into the matter. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Andrea from the Indio, Ca location is extremely rude and unprofessional. She answers as if she has customer experience but cuts you off when you explain what you need. Has attitude and just goes "mmhmm" when you say thank you and doesn't even say thank you for calling. If she's miserable with her job don't let customers have to take that!
WORST PLACE EVER to take care of your dental needs. Don’t waste your time and money. � I DONT EVEN RECOMMENDED TO MY WORST ENEMY.
Business response:
Hi Magaly, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Great place to come if you like1-2 hour wait times(after you appointment time) and incompetent service. Communication is terrible!! I took my son 3 times to have oral surgery that was needed as part of his orthodontics. I still have to go back for the procedure to be done. The oral surgeon is GREAT! But the orthodontist is incompetent. Three attempts at getting a couple of teeth pulled and another tooth exposed so it can be brought down in place and the orthodontist screwed it up again. Everyone was frustrated. It was a wast... read more
Business response:
Hello again, Thank you for reaching out again. I want to ensure you see my message.. If you would like to provide any additional information please email me at Charlotte@brightnow.com. Thank you, Charlotte
Last week a piece of bridge, that should have never been recommended according to my insurance company, broke. I called to schedule an appointment to repair or replace it and wound up at the doctor with severe high blood pressure. Since when does trying to make a dental appointment raise one's blood pressure? I'll tell you. One of the female receptionists was so rude when she asks for an exact date of my last time in the office and I tell her I don't know. She raises her voice and gets irritatted and precedes to tell me that... read more
Business response:
Hi Monique, I'm so sorry that your experience with us wasn't a positive one. Will you please email me at Charlotte@brightnow.com with additional information? Thank you, Charlotte
Bright Now! Dental: Social Roll-Up has a 4.2 star rating with 72,520 reviews.
Bright Now! Dental: Social Roll-Up is closed now. It will open at 7:00 a.m.