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Burcot Lodge Care Home

5.0

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23 Greenhill, Burcot, B60 1BJ, United Kingdom

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5.0101 reviews
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S P's profile image
S P 
a year ago

I am so impressed with The Lodge at Burcot Grange. It has a family atmosphere, all the staff are amazing and I feel absolutely confident that my mum is safe, loved and cared for. Thank you. 

Business response:

Thank you for completing this lovely review of Burcot Lodge. Some really lovely words of the home and team. We are all so pleased that the move for mum has brought comfort to you all. 

Elaine B's profile image
Elaine B 
a year ago

The Lodge at Burcot Grange stands out from all the other care homes in the area. I am sorry I cannot elaborate due to rheumatoid arthritis. 

Business response:

Thank you for taking the time to complete this review, we are very grateful. 

Rosie V's profile image
Rosie V 
a year ago

My mum who had Alzheimer’s disease spent the last 15 months in Burcot Lodge. In the time, she spent here after leaving the hospital she settled in so well and was very happy, stimulated and well looked after. The home is extremely well run and the staff are so friendly and welcoming throughout the whole team ranging from reception, carers, catering and housekeeping. My mum was treated with love, kindness and respect. There were plenty of planned activities and trips for residents to participate in if they chose to. The food ... read more

Business response:

Thank you so much for these wonderful comments and your five-star review of Burcot Lodge. We will ensure to share your comments with all team members and are so pleased you felt the care, respect and kindness was shown to mum and you all as a family. 

John N's profile image
John N 
a year ago

My wife arrived at the care home on 29th November 2022 and passed away on 15th February 2024. The team of professional care workers, from top management downward to cleaners, have been truly unbelievable, so capable in the love and care given to my wife. The nursing staff, in particular, have been so caring and welcoming to myself on my visits. The nursing remained 24 hours per day during her final few days. I have every reason to recommend this care home as exceptional in every respect. 

Business response:

Thank you for taking the time to complete this lovely review. Your words are so wonderful and precious to us and we will share this review with the team. Don't forget, you are always welcome back to join us for a coffee and cake. Thank you once again. 

Carole H's profile image
Carole H 
2 years ago

I was very impressed on how the team supported us to transfer my mum from the hospital to The Lodge at short notice. The staff are very friendly and communicative. They are there, not because it is a job, it's their vocation to provide privacy, dignity and respect to my mum. The food is very good and varied and my mum has certain food prepared especially for her if she requires it. Everyone is professional, kind and understanding. Empathy means everything to me and my family. 

Business response:

Thank you so much for this wonderful review. It is our pleasure to have been able to get Mum to us and be part of her ongoing care. 

Robin B's profile image
Robin B 
2 years ago

Other than our family home we could not have wished for a better location for my dear wife to spend her final ten months. Buildings and gardens were top rate while standards set and achieved by carers was exceptional, no more so than during her final days. Huge thanks to all at Burcot Grange - top team. 

Business response:

Thank you for taking the time to complete this lovely review. Thank you for your kind words about the team and the surroundings of the home. We are so pleased you felt this way for your wife as her final home. 

N W's profile image
N W 
2 years ago

Mum came for 2 weeks of respite care. The team were so helpful and supportive. They helped to make Mums stay smooth (from a paperwork point of view). All of the staff were so kind to Mum and took excellent care of her. The Lodge and surroundings are beautiful and feel like a 5-star hotel. The food is excellent so are the trips and activities. I would recommend Burcot Lodge 100%. 

Business response:

Thank you for completing a review of Mum's stay at Burcot Lodge. We are so pleased that you found the respite stay for Mum a smooth transition. 

Lis G's profile image
Lis G 
2 years ago

Mum was at Burcot Grange for a week's respite. We were delighted with how she was cared for and stimulated. She has returned home happy and very chatty. I would recommend Burcot to anyone in need of respite care. 

Business response:

Thank you for your lovely comments. We are so glad to hear the stay was positive for mum. 

H A's profile image
H A 
2 years ago

My mother stayed at Burcot Grange for respite purposes. I visited her there, and I could see that the staff took a genuine interest in her. They made it very clear they did not even want her to leave as they liked her very much. Also, on collecting her, they hugged her and were very warm to her. My mother is 92 and has dementia. Since bringing her home, she is also much more chatty and more engaged. A good experience for her. 

Business response:

Many thanks for taking the time to complete this review about Burcot Lodge. We are so pleased you felt this way about your mother's stay with us and so pleased the stay has had a positive impact on Mum since her return home. We look forward to seeing you all again soon. 

Frequently asked questions about Burcot Lodge Care Home

How is Burcot Lodge Care Home rated?

Burcot Lodge Care Home has a 5 star rating with 101 reviews. 

When is Burcot Lodge Care Home open?

Burcot Lodge Care Home is open now. It is open 24/7.