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Burnham Park Animal Hospital

4.4

About this business

Location details

1025 S. State Street, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun9:00 a.m. to 1:00 p.m.
4.41,038 reviews
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Frank G.'s profile image
Frank G. 
rating
18 years ago

Responsive, nice, professional, fast, pet-loving, reasonably priced. I called on a Friday morning to get an appointment for my cat and got a time the next day, and they actually had time free the same day. Everyone with whom we spoke was very nice, professional and knowledgeable, and it was apparent that they all love animals (huge). The wait was only 2-3 minutes...it was our first visit and we were taken right on time. Then, no waiting in the room. In and out within 30 minutes. The doctor thoroughly answered my many ques... read more

Katie H.'s profile image
Katie H. 
rating
18 years ago

I've had great experiences here with my 5lb yorkie. My yorkie is hyper and was scared of the vet due to a past experience. He will not hold still, growls and squeals when getting temp, bloodwork, etc. Dr. B is great with him.....treats him exactly as we would. We used to take him to Blum and they would yell at him, put a muzzle on him and treat him like he's a horrible puppy when really he's the sweetest, most cuddley dog you'll ever meet, he was just scared. He left Blum terrified and the 2nd time I took him in there, ... read more

Kristin P.'s profile image
Kristin P. 
rating
19 years ago

Very good about getting my lab in the same day when I was worried about him. I do agree that they prescribed medicine that was not entirely necessary - but I deferred to their judgment, since I have not been to vet school. Price is similar to other places I have been - not cheap, not super expensive. I have not boarded my dog here, so I cannot comment about that experience. Easy parking in the garage, friendly staff. All in all, I would recommend the services. 

Christy B.'s profile image
Christy B. 
rating
a year ago

My older dog had teething cleaning and all went well. My younger dog was seen a week ago for separation anxiety and although I clearly explained issue, current medication and vet offered plan I was given incorrect directions on medication label and 10 days worth. Apparently I'm to go back every 10-14 days to pay for a refil. I called that day and was not helped, text a couple days later and then again yesterday & today. My poor dog has had no relief and they literally could care less and make having the issue brought up in t... read more

Business response:

It's unfortunate to hear about the issues you've experienced. Please feel free to reach out to us at (312) 663-9200 to discuss this further. 

Patrick P.'s profile image
Patrick P. 
rating
a year ago

The absolute worst. This all began after the expansion. We have been with this vet clinic for over 15 years. They do not care, they over charge to pay for the ridiculous expansion and just don't give the kind of care they used to. Absolutely awful and will not be going back. Pharmacy at the clinic should be shut down for the prices they charge. RIDICULOUS! 

Business response:

We value your input and are sorry to hear about your experience. Please feel free to contact us at (312) 663-9200 to discuss your concerns further. 

Atul T.'s profile image
Atul T. 
rating
a year ago

This review is long overdue but I hope it helps caring pet parents to avoid this place. This used to be my go-to vet but after their expansion a couple years back it's absolutely horrendous! The recent reviews reflect that as well. In my first visit to the new facility I asked them to trim my cat's nails following his checkup. They came back with only one of his hind paws trimmed saying he was being difficult and they couldn't proceed. Charged me for a full cut and after I got home I noticed he was bleeding from one of his... read more

Business response:

Thank you for your feedback Atul. We hope Bootleg is doing well. 

Kiril D.'s profile image
Kiril D. 
rating
2 years ago

I am leaving the 1-star review for this outfit because I am appalled how they treated me after 7 years of paying their inflated prices for the five dogs of mine I have brought to them. I always thought that the medical outcomes were hit and miss at best, and the only time I felt I was getting genuinely excellent medical care was by a doctor who is no longer there and was only there for a couple of years. Otherwise, many a time ailments got better on their own after treatments failed, it took multiple visits and multiple appr... read more

Business response:

Kiril, Unfortunately, we cannot speak for any doctors that were here in the past however, we have treated Max appropriately...... Hello, I am glad to hear Max's skin has improved. I am sorry that you feel your money was not well spent at our hospital. In the absence of infection, oral antihistamines like Zyrtec work in about 20% of itchy dogs, so it's great that Max is in that percentile. When I performed a cytology on Max on 10/3, it showed many cocci bacteria present (infection), as well as many inflammatory cells. This ... read more

Kai B.'s profile image
Kai B. 
rating
2 years ago

I thought I would give this place one more chance, just for purpose of vaccinations for my dog. However, the Managing Director has proven to be inadequate, unprofessional, unable to take constructive criticism, unable to communicate effectively and exhibits deficient business acumen. Twice, I have had to take my dog to an emergency vet location, after taking him to Burnham, due to the inability of their Vets to sufficiently address his medical issues. The first time I thought it was an oversight. The second time, I know i... read more

Business response:

Thank you for your feedback Kai! Unfortunately, we do not recognize you as a client in our system. Please feel free to reach out to the hospital at 312-663-9200 with any concerns you may have. 

PB A.'s profile image
PB A. 
rating
2 years ago

my pet was misdiagnosed here. He is still very I'll they don't like answering questions and the fees are huge 

Business response:

Pam, your pet was not misdiagnosed but thank you for your feedback 

Frequently asked questions about Burnham Park Animal Hospital

How is Burnham Park Animal Hospital rated?

Burnham Park Animal Hospital has a 4.4 star rating with 1,038 reviews. 

When is Burnham Park Animal Hospital open?

Burnham Park Animal Hospital is closed now. It will open tomorrow at 8:00 a.m.