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Cafe Fiorello
- Restaurants
- New York, NY
About this business
Location details
1900 Broadway, New York, NY, 10023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 10:00 p.m. | |
| Tue | 12:00 p.m. to 11:00 p.m. | |
| Wed | 12:00 p.m. to 11:00 p.m. | |
| Thu | 12:00 p.m. to 11:00 p.m. | |
| Fri | 12:00 p.m. to 11:30 p.m. | |
| Sat | 10:00 a.m. to 11:30 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Had a terrible waiter. Ruined dinner. Will not return. It’s ok, many nearby good restaurants to go to pre-theater. I have dined at the front bar, better service. Not as cramped. But I’m not going back.
Business response:
We're very sorry that your experience was not more positive, Jodi. We will take note of your feedback to help us provide the best service possible. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Extremely noisy. You could not talk to the people at your table
Business response:
We're sorry to hear that noise was an issue during your meal, Lorraine. We'll be sure to note your feedback. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Unfortunately, the tables in our section were way too close together. I don’t think they were even 1 foot apart, so it was very hard to not overhear the table next to you, and extremely hard to hear the people at your own table
Business response:
We're sorry to hear that the noise was an issue during your meal, but we're glad to see that your experience was still a positive one overall. We'll be sure to take note of your feedback. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The chicken Parm was horrible. It’s now sliced about an eighth of an inch of chicken and the breading overpowers the chicken itself. It’s a total rip off.
Business response:
David, we're sorry to hear that you didn't enjoy your meal. We'll be sure to note your feedback. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Good but ordinary Italian food. Our server had too many tables to attend to, so our service was mediocre.
Business response:
We are happy to hear you enjoyed our Italian food, but we're sorry to hear that you didn't receive better service. We'll be sure to take note of your feedback. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
After over 30 years of good meals, 2 dinners this week were below average. Asked for whole wheat fettuccine I got whatever pasta they had and it was awful. Sole tonight was tasteless and the risotto tasted like simple rice. I doubt that we will ever return.
Business response:
We are disappointed to hear about your recent experiences after 30 years. We'll be sure to take note of your feedback. We would be grateful for another chance and we hope to serve you again in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Very nice place with a good crowd. Ambiance is great. From the moment we were seated until we paid our check I felt very rushed. 7:30 reservation out at 8:40. Crab cake looked processed, but tasted Ok. For sure not near the top 50 I’ve ever had. The food came out so fast it seems impossible that it wasn’t already made in advance. The Dover Sole was disappointing and over cooked. The Lemon Piccata was very good and the chicken was very tender. It’s just strange that a busy place like that could cook all that food and get it o... read more
Business response:
Robi, we're glad to hear that you enjoyed the ambiance, but we're sorry you felt rushed in any way. We appreciate your feedback and hope to serve you again in the future. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
We’ve dined at Fiorellas for over 20 years. Upon arrival for our 6:30 reservation we were brought to an inside table for 4. We asked if we could move to one of two open booths as we were really cramped for space. We were told that those two booths were already reserved. We then moved to a 4 top center room, not ideal but better than the wall table. One of the “reserved” booths was still empty by the time we left 2 hours later. Doesn’t leave the 4 of us with a good feeling. Not sure we’ll be back again anytime soon.
Business response:
We are sorry to hear about the seating issue after 20 years of loyalty. Please contact us at (212) 595-5330 to discuss this experience. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
The best part of our dinner was water and bread. We got caponato, Brussels sprouts, potato pie. Potato pie and sprouts were awful. Had ravioli, the dough was thicker than the filling. Would not go there again.
Business response:
It's unfortunate to hear that your meal wasn't more enjoyable. Your feedback helps us improve and we encourage you to contact us at (212) 595-5330 to discuss your thoughts. Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Frequently asked questions about Cafe Fiorello
How is Cafe Fiorello rated?
Cafe Fiorello has a 4.2 star rating with 14,809 reviews.
When is Cafe Fiorello open?
Cafe Fiorello is open now. It will close at 11:00 p.m.