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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I had a warranty issue the volume control knob of my tundra broke, and when I brought it to the dealership, they first tried to deny saying it was abuse by me, and only when I started to complain and say let’s call Toyota did they agree to replace it. They now state that the part is on permanent backorder. There’s no way to order it and they have no idea when they’re going to get it in. Will someone call me when it does come in? They said nope! You’ll just have to keep calling back to us.
While Chase Jim always takes care of us and the mechanics do excellent work, seeing other service advisors vaping inside the offices is highly unprofessional.
My grandson needed repairs to his Camry was given an estimate after complete diagnosis was told what was needed to repair his car after 2700.00 later car still not working was then told he needed 5000.00 more in repairs we said no to these because any did the diagnosis pick up all the repairs we went to pick up the car was told his car was drivable got there car was not drivable and had to tow it to another mechanic to find out what was really wrong with vehicle. I bought my car at this dealership I won’t go back but I have ... read more
General performs good service, but expensive. Usually it Takes a long time to do the service.
I got my alignment done on the recommendation of the service department, but now my car is pulling to the left.
Cheesy - like a quick lube trickery. I made an appointment and indicated on the appointment EXACTLY what I wanted done. Very simple, oil change and tire rotation. My daughter brought the car in, and then I get a text that my service was $184.65!! I immediately called, and the service rep I spoke to said, "well your daughter upon check-in signed the form agreeing to the pricing". Rep agreed to adjust price, but this took some back and forth. The next day, daughter brought the other car in. I texted her the exact work to be pe... read more
I had a 9:00 service appointment to have my service. At 1:15 my service representative advised me that they have not stated working on my car. I was told that my car was forgotten and that Saturday is a busy day. I advised Ted that is why I made a appointment. I was finally able to leave the service department at 2:55. Almost 6 hours later. I think this was unprofessional service.
Service has not disappointed, happy woth service. Sales and finance..no good, can do better for repeat customers. Service charges 3% surcharge for using credit card, even when using Toyota card, I don't like that.
Post COVID, nothing special anymore about bringing car in for service. Dealership reneg on ‘special’ service items emphasized at all steps of the buying process. The buy 3 oil change isn’t a deal - almost $5 more than regular price. Really hurts Camelback Toyota integrity.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.