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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I got my car on 6/18 and I've had to come back 3 times already. 1st time the car was making some noises and shaking at 65+ speeds I brought it in they did an alignment just 2 week after buying unit problem proceeded and not once did there service tech or service adviser mention anything about the tire. I had to take the car to 3 different people for the to tell me unit shouldn't have been sold as is with different tires and treads due to unit being AWD vehicle I had to proceed to come back to address issue again I've had the... read more
A request oil change and tire rotation quoted at time of appointment went from $109 to over $200, took 5.5 hrs not the 1.5 originally quoted. Hard to justify dealer prices and timeline any longer. While waiting I received email stating more work was needed (air filter etc) I accepted the repairs and at the same time my service writer came out to say all the work was done. Meaning they would NOT complete the additional work. Very disappointing.
The price of the truck online was fair, but once we got to the dealership they tried to increase the price by $1k. They also threw in around $1700 in dealer add-ons that weren’t disclosed until we were there. They lowballed our trade-in after we thought we had agreed on a number. We came with a trade-in and cash that covered the cost of the new truck, but it still took nearly 2 1/2 hours to finalize the deal. The sales people were fine to deal with, but the whole process was a long and unnecessarily drawn-out.
I had a maintenance service on Thursday, which was pleasant and a great experience. The next day my radio had stopped working. I scheduled this appointment solely to have a radio looked at and repaired. During the inspection I was provided the service list that included three other maintenance orders listed as needs immediate attention. Being as I was there less than a week ago it was very off-putting to have the services added when they were not even mentioned 2 days ago during my actual maintenance appointment. When I call... read more
Music loud and awful rap super annoying. Makes dealership seem cheap and unprofessional. Otherwise my service tech was outstanding how he handled my service-Chase Jim
As soon as I picked up my car I had an empty tank of gas.
V e r y g r e a t s e r v I c e
Doesn’t keep you updated. Returned car in same condition after I paid for repairs!!!
Not a good experience. Was told by multiple sales people including the GM that I could switch over to my bank for financing once I heard back from them without and issues. So I went a head and financed through another company the dealership used under the impression it wouldn’t be an issue if I switch banks the next day. Also told Julian the finance guy that too. I have been trying to contact them for three days now have left multiple messages for a call back with Julian and the sales person. I don’t know his name because he... read more
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.