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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Little communication throughout the process, had vehicle all day performed no service and I had to call to find out my car was ready. Service guy wrote all over windshield with a grease pencil and didn’t wipe it off when the car was returned to me. I Called dealer customer service and they don’t return my call.
Came in for an oil change. I also asked for a quote to get my headlights replaced. Asked twice! Never got it but U gave me a list of $3K of other stuff, some of which do not need to be done because they were done elsewhere recently.
Not impressed with sales. Not once did they offer me a test drive, nor show me any features of the $78,000 vehicle I bought. Thank goodness I’ve done my own research on the vechike, just not the dealership
I had an appointment for a simple oil change, I was there for 4+ hours in the waiting room without any communication. Then I got hit with a surprise 3% fee for payment. I was in no way treated as a customer that bought a car at the dealership. I was simply ignored
That was my third visit after I did some maintenance to the car, cost me 600 dollars, first visit 7 hours waiting time, second visit 3 and a half hours , third visit 2 and a half hours with the same issue, I replaced the front brakes among anther things and I kept hearing noise sound coming out of the brakes,
Worst dealership ever, hope no one comes here. I don’t want to have anything else stolen from my vehicle.
Horrible communication, overpriced compared to other dealerships and I hate how every time they give me a list of thousands of dollars of work I need to have done including every flush under the sun. The high pressure is obnoxious. Never again.
The communication/prices is not their strongest asset. They give you one price and when the services are performed it becomes another price.
Service manager’s assistant is rude and there is never any follow up on the status of my vehicles next steps. I have been in 3 times and my car has not been fixed.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.