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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Recommendations are conflicting each other meaning recommending the alignment and in second recommendation is for replacement of tire as 2 separate which is conflicting. Suggested to wording properly to protect conflict. And also extra charge on the credit card payment is burden to the customer.
We were misled & lied to. Mislead when our appointment was at 10'30, this implies the service of our vehicle is to begin @ 10:30. We showed up @ 9:45 & were told that it would be serviced right away, should be done in 2-3 hrs. We returned 3 hours later, to find the service hasn't yet begun.The only reason not one star is because we had an air condition place to wait with free coffee, tea, water.
We came in for our services- tire rotation and oil change. The time frame was great, 2 hours with appointment. However, when we left - our car had no hub cap. Cammeron and the manager said they will replace it for us since Camelback Toyota was the last to touch the car. He did say hmm weird idk how that could have happened. I’m also curious how it could happen when the hub cap gets put on before the bolts of the tire. So- they just put the tire back, no cap, and let us drive off.. it could not have fallen off, it’s not clipp... read more
Service writer always good but, sometimes your mechanics in the background are making unpleasant mistakes. Some of them are young duds so please , train them more. And please reintroduce the van drop on/off into the area back on. The dealership became so poor that can’t afford that “sweet “ service to clients?
Horse was rude when he called about what my car needed done. Then I called Saturday to see if my car was ready they transferred me went to voicemail. I called back and the guy finally just looked and the computer and said I don’t see your car here then he found. When the tow truck got there they said they don’t have my car in since 2023. They finally got it to me.
Was not really thrilled about paying a 6000. 00 premium on my 23 prius I have been a customer of Camelback toyota for over 30 years. Thought your dealership just took advantage of all your dedicated customers.
They put the sticker on my windshield that determines my next oil change!! However this is the third time I have brought my vechile from apache junction to Phoenix, for them to tell me it's not approved! They make a phone call and wala it's approved....why can't they call before they notify me my vechile is ready......with no oil change!! xxx
Service person was unable to explain what resolution of recall involved. Service person did not hesitate to upsell me unneeded services and products in spite of this. Service person failed to say a simple thank you. Finally, service person delivered vehicle back to me with wax writing on windshield without cleaning it off. I do not trust this dealership, nor do I believe anything they tell me. When I suggested dealer might consider comping the oil change in exchange for the trouble I had to go through because of the recall o... read more
I’ve purchased several cars, but will never buy again. The service center just tries to sell you highly over priced services that used to be included. Now I’m getting excuses that things are “more expensive because you have a truck,” as if you couldn’t tell I had a truck when I drove in. Horrible. Lost a customer for life. Will never go back.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.