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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Bought a vehicle had a bad motor mount it went out less than three month they refused to fixed it but offered me a discounted price and also that motor mount they said they fixed when I bought it caused the downpipe to crack on my turbo.
Business response:
Meaghan, unfortunately our used vehicles are sold as-is but any major repairs are completed prior to sale. We'd like to discuss this situation with you directly. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
I showed up couple minutes early to my appointment, I drove up to services and waited for 10 minutes and no one stopped to check on my when they all could see me. I had to call toyota while sitting in toyota services. Then i asked the guy i wanted the same package i had last time for my oil change and he says ok. But at the checkout i find out the price is doubled without telling me. Also the guy helped had left and someone else took over. And at that point they couldn't cancel the package and i had to pay over $360 while th... read more
Business response:
Sarah, we'd like to gather more information about this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
The credit card service fee feels cheap given the status of your dealership, especially in the service department.
My adviser when I arrived went over everything with me of what needed to be done. I then asked for one more thing to get checked and he told me I was asking for to much. I asked for 1 thing. I asked for my tires to get rotated a certain way the same way they did it the last service. But apparently that is not the way it can be done. And instead of telling me the last advisor was in the wrong for doing it, they just refused to do it. Brandon could not explain why until I picked up the car. He apparently likes to argue with th... read more
Business response:
We'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
Adam was good but we had other service issues happen (AC was not working when I took the car the first time and the middle console was damaged when I brought the car back)
Not happy with the service we received. I would recommend for you guys test drive vehicle before realizing it to customers.
Business response:
We'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
To many calls wanted us to upgrade If I want a newer car I would ask.
Service center is slow and price gouge for repairs. There used to be complimentary vehicle washes as well.
Business response:
At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss your concerns further. Thank you.
Left 2 messages for a call back never got one bad service and technician after service had rearranged all seat mirror and dash settings just to pass me off
Business response:
At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 32,855 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.