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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Lack of communication. Didn't return messages. No one seemed to know who should be helping me. Staff was very unprofessional. I would never do business again in the service department.
I despise CC fees. Will not return for paid services or to purchase my next new car
We’ve only had our services done at the dealership since purchasing in 2017. They seem to stuff us every time saying we need work done that costs between $1000 to over $3000. We do not abuse our car, nor do we drive it excessively. Either Toyota has created a substandard vehicle or the service department is swindling us.
No follow up. No call backs. No updates. They set up appointments supposedly and when you show up there isn’t one.
I was quoted $200 to put on a single car seat cover. Going forward I will be supporting a small business that cares about building great relationships with their customers. I definitely feel taken advantage of. Also, to note, the last time I was in I asked for my car to be detailed and it was not done. I was told they ran out of time which was also extremely disappointing. However they did have time to preform the add on services they suggested even when I stressed how badly I needed it detailed. I have taken my car here for... read more
When I bought new Toyota was told free service thru 25000 miles. Surprised when I took it in for 25000 mile service and told last free service was 20,000 miles. Was told oil change will cost $79. But when picked it up they charged me $95. Very disappointing. Will go elsewhere next time
While they have done good work in the past, this last visit was not good. I felt like I had to fight to get a warranty issue fixed. It was potentially an issue which could have been catastrophic had it not been fixed. It was fixed, but not without pulling teeth.
Sad, trying to look like they care about their customers with huge waiting room and a cafe inside, but maybe I am reading that wrong…maybe IT IS stretch your leg get your steps in walk around don’t forget to eat something while you wait we wouldn’t want you to either away.
Took long time, plus service was very expensive, want to put car and was treated badly by guy called Brenden , I'm customer in camelback toyota since 15 years and this is first time treat like that , you guts can check with Erica sale representative
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.