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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Do Not lease and finance, you will be xxxxx and you end up paying extra $15000.00 difference than finance from day 1. Lease is the worst investment you will ever make in car business
Business response:
We're a bit confused with this feedback as lease terms and conditions are within the financial contract given to you at the time of purchase. At your earliest convenience, please contact Katrina Coscarelli, Customer Relations Assistant, at kcoscarelli@camelbacktoyota.com to discuss this further.
I was take advantage of and paid way too much for service received/provided. I will not return to this dealership for service in the future.
Business response:
Danny, we strive to be competitive with the prices on our services and are happy to price match other competitors' pricing. We wish you well in the future and are here if you have any further inquiries.
Look at the emails and phone calls I already made in reference to my problems. You can call or email me if you want more information.
Business response:
Unfortunately we cannot identify you by screen name in our system to reach out and discuss the situation. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
Very VERY slow process. Told the salesman over the phone I had limited time to purchase a vehicle and took 5 HOURS. I wasn’t even shopping for a truck I knew what I wanted called and went down 30 minutes later to pick it up and still took 5 hours and didn’t even leave with the truck. I had to tell them SIX times I didn’t want the extended warranty but somehow it kept showing up on my finances whenever they wanted me to sign. The main saleswoman helping me was great but everyone else involved (finance, service department, sec... read more
Business response:
Derrick, unfortunately financing when car buying is the longest process as the dealer has to submit applications to lenders, to which then, it's up to that lender to approve the loan. This can be a timely process when shopping lenders based on the customers requested terms. We are also still undergoing delays from the manufacturer on parts and our team is striving to be committed to delivering excellent customer service. Should you wish to discuss this with a team member, at your earliest convenience, please contact Katrina ... read more
Took 2 hours for an oil change with an appointment that was scheduled weeks in advance
Business response:
Jennifer, we appreciate your patience and that our dealer is currently experiencing high traffic. Our team is striving to still maintain excellent customer service. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss your concerns further. Thank you.
Camelback Toyota consistently provides excellent service in a relaxed atmosphere. No pushy sales for additional items found during service.
I only wish it was easier to talk to service advisors. I understand they are busy but sometimes I have a question or concern. But I have to text to get to them. I’m old school and just want to talk to someone. Also it seems a little difficult to just pick up my car and go. Plus does service not wash cars anymore. I had black finger prints on my white car. No courtesy washes anymore. My service lady Lane was doing the best she could with all the work she had going on. Maybe try having more advisors to complete pick up and dro... read more
Used to be aces. Now scamming saying "it's on us" but giving no duscounts
Business response:
We're a bit confused with this feedback. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss your concerns further. Thank you.
Go in for service and there id always additional work "upsaled" to double quote . Frustrating
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 32,855 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.