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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The scheduled appointment was at 10:00 AM. I arrived early at 9:40 AM. However, it took approximately two hours to complete my oil change, which I believe is an excessively long wait time.
The service department seems very unorganized And they never addressed certain issues such as my transmission and they told me my vehicle was ready. I arranged a transport for me to come and pick it up and what I paid for wasn’t the service that was originally arranged.
Ridiculous that you charge for use of credit card when your shop fees are so high
The team is customer friendly! ! However, the service approach is predatory and consistently advises customers of extra services that are not needed. What makes it predatory is that the advised services will be covered under the 15K or 30K service. Just yesterday, I declined over $1000 in advised services because I was aware of the scam. Take your Toyota somewhere else for service. This Service department at this dealership is very shady and uses tactics to rip-off the consumer. Yesterday my oil change cost me $160. A oil ch... read more
Sales guy was awesome. But someone lost the second key and I had to wait a month to get a new one. Then Andre left me waiting when my car was actually done. I waited over 2 hours at the dealership. He said he looked for me and didn’t see me, BUT he had my number and he could have texted me. But then again when I texted him he never answered. I’m very unhappy about that part of my purchase
Mauro was great in letting me know what was wrong with my car. Overall the whole problem with my car I would have like more detailed explanation from the very beginning since I had to take my car twice but that wasn’t Mauros fault because he wasn’t there that day. However the parts department I would rate them a 1 because they delayed my transmisión from 01-11-24 until 04-12-2024 that was 3 months without my car and my warranty only covered 5 days of rental. Thank god I had a car in the meantime that I was able to borrow if ... read more
Always loved the service department until I received a recommendation for immediate services needed. Trying to upsell me all those services is crazy as I only have 47,000 miles on my car and another mechanic said I did not need to do most of the stuff on the list. Plus, the price of the items was outrageous, very disappointed after all these years
I waited three hours, then quoted $3000 to replace a working ODB harness just.to repair a cracked collar at the dashboard entry port. I wound up fixing it for nothing myself. Never, never use a dealers service department once your warranty period is past. The gracious friendly service advisors are just a band aid in a predatory repair facility..
Automated system to book appointment needs to go. Rather speak to a live person to book correct services needed.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.