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Camelback Toyota

4.5

About this business

Location details

1550 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.532,855 reviews
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DANPEITZMEYER's profile image
DANPEITZMEYER 
a year ago

It was absolutely chaotic! I had a 10:30 appointment, 3 bays were identified for appointments. All were filled with cars. It lacked planning and leadership. The mariachi band celebrating Cinco de Mayo added to the chaotic atmosphere 

Business response:

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

BROOKLYN.NIMZ's profile image
BROOKLYN.NIMZ 
a year ago

I came in for an appointment for an oil change and to have an engine shield replaced that fell off while driving. I waited three hours. Then they quoted me $574 for the repair. The shield is on Google for $68. Installation is four screws, as I removed it myself so I am well aware. This company scams people and treats women horribly. It is a very toxic masculine atmosphere and I will NEVER be back. Ever. 

Business response:

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

irasemagarciaflores's profile image
irasemagarciaflores 
a year ago

It’s was way too long, and of course it was during the busiest time of the day 

DIANACECY74's profile image
DIANACECY74 
a year ago

The dealership is great service people are bad I had a oil change they forgot to put back the cap now I have oil all over my engine in the middle of the freeway my car started smoking so bad I got really scared not very good experience 

Business response:

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

baxcajaydavidflores's profile image
baxcajaydavidflores 
a year ago

Will basically try to scam you. Bought my car here about a year ago for the blind spot monitoring system and when I got it they had just fixed a week after purchase. Now a year later it’s failing and just to inspect it over 900 dollars. Not including whatever part is failing. Otherwise okay service 

Business response:

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

kolbyhockey4444's profile image
kolbyhockey4444 
a year ago

Good service. Poor inspection, missed a screw in my tire. It went flat two days after my appointment. 

Business response:

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

chrisbostonian's profile image
chrisbostonian 
a year ago

I'm so done with this dealership. Just all around bad service my last two experiences. The worst!!!!!! 

IRONAUD's profile image
IRONAUD 
a year ago

When I got my car back from having the Zaktek Reapplied luckily I found that they had not touched the roof at all. The first advisor that I spoke to told me I needed to call the company. The second advisor was at least sharp, enough to contact a manager who was able to rectify the situation right away. However, it cost me time out of my day to get the original poor job fixed. 

Rafael's profile image
Rafael 
a year ago

Truck didn’t have floor mats I was given tundra mats when I got a Tacoma and they don’t fit well at all. 

Frequently asked questions about Camelback Toyota

How is Camelback Toyota rated?

Camelback Toyota has a 4.5 star rating with 32,855 reviews. 

When is Camelback Toyota open?

Camelback Toyota is open now. It will close at 9:00 p.m.