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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
The person in the service dept responsible for getting my car detailed did not communicate with me, timely, regarding when my car would be ready. When I arrived to pickup my car he was no where around and another toyota staff had to call to let him know there were customers waiting in his office. This is not the customer service that I have experienced at Camelback Toyota in the past.
I have been a toyota owner for the last 20 years. The experience at Toyota camelback was very negative. The sales person didn't listen to my needs and sounded annoyed that I was all over the place when trying to decide what my next purchase was going to be. I was given many options and I was treated as if I was ignorant. She then sent a closer who was very pushy and was pressuring me to buy right away. I decided to go to a different toyota dealer where they listened to my needs and helped me layout all my options and answere... read more
I made an appointment for a detail. When I arrived, I was told they were unable to perform the detail today because they were short staffed. My appointment should have been canceled before hand not at the dealership.
Nothing impressed ………………then enough fithteen and then enough fifthteen words words words words words words words
Why can't I give Hector Obergeron 5 stars. He was the reason we did the deal. I didn't meet this manager but will give 5 stars because of Hector. Also, we were pretty forgiving as the first manager we worked with slammed his hands in my wife's face when he was trying to push a car we weren't interested in which was highly offensive. Because Héctor was nice, respectful and willing to give us the time we asked for, we stayed with you. That manager is 1 star. I do not see his picture on your website, but this was not a positive... read more
Waiting too long, first time service after buying the brand new car and original 2-hour service( no oil change due to not enough mileage) and it turned to be 8-hour -long( come in two days, 5 hours and 3 hours each time, have to reschedule my work schedule and take extra time off due to first time not getting the work done due to auto shop tools’ issue and waited so long the auto shop was closed so have to come back again). Only come in for the service due to dealership offered it and the gentleman I worked with is nice but ... read more
Service department sucks the worst ever if you want you truck to last don’t bringing to this dealer
Messaging and calling to pick up vehicles is confusing. First time I was called very easy , most recent time I misunderstood the message saying it was ready
I was happy to be able to bring my Prius in the same day I called, and the employee who was assigned to me (Jeremiah) was friendly and helpful. But it took a long time to get my car back (5 hours) when all it needed was a new 12 V battery. Also, I don’t like speaking to a bot rather than a human being when I call to make a reservation! And I think it is gouging for a big company like yours to charge extra to use a credit card as payment.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.