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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service is not what it used to be, like last year. They sold the car without really giving any benefit and then service I was not even asked and then I have a bill for $98.
I said I hear a noise when driving on a non smooth roads. And It’s a 2022 model not to old to hear that vibration sounds and they said that they couldn’t replicate the issue and need couple of days to test where I have already spent 4 hours waiting. I rejected to leave again for 2 more days but when I came out of the dealership service center on the road next to dealership itself I hear the vibration noise. Did they really test my vehicle????
Deplorable. Despicable. Last contact with service agent was horrible. My stomach hurts when time to service my car. Wish I had never purchased a car from this dealership. Everyone there has an attitude and when you request to speak to a manager, no one ever shows up. Customer is of no value once the car is purchased. This dealership actually put 175 miles on my car while they had my car in their shop for 2 weeks when first purchased. Then tried to tell me that I was crazy for accusing them of this act but then why did the de... read more
One of the agents wrongly informed me that my new car key is available. Which was not the case and the service agents were not sincerely apologetic about this mistake.
Camelback just screwed me over as well. A car that I had been tracking for 2 months was just set to come in. The Camelback policy was that you could purchase only once it arrived on the lot. I was prepared to go in today, but was waiting for the car to arrive first. The had not even arrived and I got a message from the sales associate I was working with that the car was presold. That was against policy at this location! They advertised that they never presold. Turns out that the general manager, JENS, had sold it from undern... read more
I was not advised that my service take 3 to 4 hours and after 2 hours I knowing I had a doctor appointment I had to cancel my service and leave
Quality control wasn't checked. Instaslled was defected/dirty visor. Returned back with the vehicle.
We had a service appointment and usually only wait 1-2 hours at most, this last appointment we waited 6 plus hours for our vehicle. We kept asking when it would be done and never got an ETA. Finally asked for Service manager for help and took 30 minutes to check out. Disappointed in having to make an appointment and wait as long as it takes to buy a new vehicle and have it financed.
I was very disappointed that my truck came back to me with dirt and oil arm marks on the outside of the doors. When I take my other car to jiffy lube they all least clean the windows and I never have it returned the way I got my new truck back.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,915 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.