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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Unprofessional, negligent, unorganized, poor customer service. Will never go back or recommend to anyone ever.
Business response:
We appreciate the opportunity to do business and we wish you well with your future endeavors.
poor customer service misleading information and over charging , i think these folks clearly work on commission, i would never recommend this dealership , i will come back. its like they get your money and then it’s whatever,
Business response:
We'd like to address any questions you may have regarding your service appointment, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
I bought my civic from here, but I’ll be taking my car to a Tempe/Mesa area Honda dealer from now on. Camelback Toyota had to send my civic to Honda across the street because they couldn’t figure out the problem my civic was having. They did give me a rental at no charge but that was about the only positive thing I liked.
Business response:
Dillon, we'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
I was told to do a service which didn't need to be done. And it cost a lot of money. After the manager was notified the manager said that my car doesn't qualify for that service. What is all this about? Plus the dealership charged me extra 3% for using a credit card to pay for the service. Pure ripoff.
Business response:
We appreciate your understanding about our credit card fees, which are displayed throughout our service department. Should you wish to discuss this further, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
For a “free” scheduled checkup it was the recommendation of the service technician that both an oil and gas additive be used for an $81 charge. This is an aggressive sales practice on the part of the service technicians.
I pulled the car out of service and drove off without an oil change. I sat for 3 hours.
I thought it would be good to have a dealership do all my maintenance work but Camelback Toyota has been a big disappointment.
On time and trustworthy. I i i i i I Ii do do do do
I have had warnings light come since purchasing brand new. Took it in to have fixed. Advisor said camera was out of position, said it was fixed and the next day the warning lights have come back on. Extremely disappointed considering this vehicle is brand new
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 32,857 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.