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Camelback Toyota

4.5

About this business

Location details

1550 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.532,857 reviews
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LUDKEGULCH's profile image
LUDKEGULCH 
2 years ago

They said that things were wrong just wasn’t true my brake level wasn’t low. 

Business response:

For a full inspection report and dive into our findings, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

JOVITAACOSTA's profile image
JOVITAACOSTA 
2 years ago

Very disappointed with my interaction with your team. A headlight blew out & they also found a blown fuse. Your price for parts at your price were under $100.00, per your manager. They wanted to charge me 388.00 PLUS tax to replace the bulbs & a fuse. The price was unjustified and your service advisor Mauro was little to no help. Completely clueless. $300 in labor. Seriously! So disappointed in Toyota. He told me my extended bumper to bumper warranty does not cover it. I paid the max for a warranty and every time I have my m... read more

Business response:

Jovita, warranty information would've been provided at the time of purchase outlining all elements that are included in service work that is covered by warranty. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss this further. Thank you. 

MMELANSON11's profile image
MMELANSON11 
2 years ago

If you're not buying a car, asking for assistance is an inconvenience. And don't expect them to give you the same answer. And make sure that you understand you know nothing, and they know everything. 

Business response:

We're a bit confused with this feedback. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss this further. Thank you. 

MMELANSON11's profile image
MMELANSON11 
2 years ago

Deceptive and dishonest. They love misrepresention, telling lies, and treating people like they are dumb. 

Business response:

We're a bit confused with this feedback. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss this further. Thank you. 

SANDRA.STERNBERG's profile image
SANDRA.STERNBERG 
2 years ago

Poor. Slow. Bought tires and not correctly calibrated for air pressure. At dealership for six hours and now going to have to get this fixed. 

Business response:

We'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

GARYC7's profile image
GARYC7 
2 years ago

Very dishonest dealership from sales to service. Worst experience I have ever had purchasing my Truck. 

Business response:

Gary, we'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

amagad1's profile image
amagad1 
2 years ago

I have taken my Tacoma in multiple times due to it having issues. It has turned off on us while driving on the highway and the brakes locked up, causing everyone behind us to slam on their brakes to avoid hitting us. Multiple times we couldn’t get it to start. We had to open and close the doors multiple times. Hold down the brake and push the start button multiple times. We pushed the unlock doors button multiple times. Just to get it to start 10 minutes later. We had to have it jumped one time to get it to start. The alarm ... read more

Business response:

We'd like the opportunity to look into your situation. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

kingboxer09's profile image
kingboxer09 
2 years ago

Dropped off the vehicle on a Sunday. Spoke with Andre Monday morning letting him know the truck would be there all week and we would pick it back up Friday night. After that there was NO communication. I sent Multiple texts and even left phone calls. My partner called even and no response or text or anything. She left a message saying we would be picking up the truck Friday Night. Spoke to the sales agent. Told him we would be picking up the truck Friday. We finally received a text from Andre saying the Truck was ready. I re... read more

Business response:

We appreciate your patience as we have been experiencing higher traffic due to seasonality elements. We'd be happy to address your concerns directly. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

CARLOSVELASQUEZ0621's profile image
CARLOSVELASQUEZ0621 
2 years ago

Not the best experience with the first vehicle purchased there. Technical problems with Toyota Tacoma. 

Business response:

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you. 

Frequently asked questions about Camelback Toyota

How is Camelback Toyota rated?

Camelback Toyota has a 4.5 star rating with 32,857 reviews. 

When is Camelback Toyota open?

Camelback Toyota is open now. It will close at 9:00 p.m.