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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
All the customers behind me checking in got helped before I did. Unacceptable. The guys standing around (not service advisors) didn't ask if they could help.
Hi - when I first arrived the person assigned my ticket told me I was wrong within 1 minute of meeting her. I had to prove to her I was telling the truth. This made me feel uneasy about bringing my brand new car to get serviced especially after reviewing other negative reviews at Camelback Toyota.
Poor client care Poor client care with complete disregard to their own negligence and even holding accountability for an error on their end. Lied in a description as to how something had gotten damaged so it can be put on record as such. was more than willing to put complete blame on me for an error to which their maintenance workers had caused.
Amazing service! ! Definitely will be back at my preferred Toyota a a a a a
I was told the replacement and programming would take 1. 5 hrs. Plus wipers. 2 hrs later nothing was done. I was telling Nemo's manager and he barely looked up at me from typing. Totally disrespectful.
Don't ever pull a 3% credit card fee on the service bill. Never have I seen this in an established business enterprise.
I was given a verbal estimate of cost and time. The cost estimate nearly doubled when I was sent a form to okay service, which I okayed. The time estimate went from next day to 3 weeks because the needed part (replacement mirror) was unavailable. Because I did not understand and got no explanation as to why it would take so long to get a replacement mirror, I ended talking to a third-party who understood the process and explained why it would take so long to get a replacement mirror.
Last time I use the service department here. They added into a basic service unnecessary, unwanted, and overpriced fuel and oil additives, without allowing for any opt out. Always gouging at every possible opportunity.
It took a really long time and I felt like information was not clearly explained to me. I also asked for a PDF copy of the results of the multi-point inspection to be emailed to me and I have not received it.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,917 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open tomorrow at 8:00 a.m.