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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
My service experience was not great. Andre is not a people person. First contact to last was not great. I had my Running boards installed from trade in to new truck. When they were Installed they were not wiped down. Something was splashed all over them. Not a big deal I’ll wash them myself but I would have expected more. Had questions about my charging pad because it wasn’t working for me. Andre’s response well tech said it’s working. They have problems all the time bad design.i will not use Andre in the future due his atti... read more
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
I had an appointment at 3:30 and waited 45 minutes for someone to check me in. Jorge said no one called him over the walkie talkies but in fact someone did right in front of me. When I made the appointment I marked that I will be leaving property and told him I'm leaving. He did not make me aware that the mechanic closes at 6. He calls me at 5:52 to tell me my car is finished, and hung up immediately before I can even ask a question. I arrived to pick my car up at 6:30-6:45 to find out it was closed. I went to the front desk... read more
Overpriced diagnostic of 500$ and new battery to diagnose which I felt you could have used a used one from your facility
Business response:
Should you have any questions regarding your service visit, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
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Business response:
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
Bad The dealership sell me the wrong car The dealership sell a wrong car with a lot of mechanical issues
Business response:
We'd like to understand this further. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience.
Rep was awesome. Charging 3% for credit card use is insulting and should be a cost of business
Business response:
Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty.
It's a new car ,I hear noise when I slow down or hit brakes or when I go on speed bump s
Business response:
We're a little puzzled by this situation, but we'd genuinely appreciate the opportunity to discuss it with you directly instead of through online channels. Whenever it suits you, please feel free to reach out to Katrina Coscarelli, our Customer Relations Assistant, at kcoscarelli@camelbacktoyota.com. We're here to assist you further and find a resolution together.
Be careful of financial using the iPad for your documents. Make sure you get a paper copy of the contract before you leave to review. Also, the documents did not contain your interest rate or payment amount. No blame but needs to change.
Business response:
All financial documents are jointly provided by us and the bank issuing the loan. Processing these documents can often take multiple days on the bank's end. If you have any questions or concerns about your purchase, please don't hesitate to reach out to Katrina Coscarelli, our Customer Relations Assistant, at kcoscarelli@camelbacktoyota.com. She will be more than happy to discuss this matter further with you.
Can not say anything Unbelievable So much boring Poor service So bad No more Bad
Business response:
At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 32,864 reviews.
When is Camelback Toyota open?
Camelback Toyota is open now. It will close at 9:00 p.m.