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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Customer service is nonexistent at this dealership from the get-go. Don't waste your time with them, if you're not willing to pay their outrageous and unnecessary dealership add-ons (even before the car you want arrives from the manufacturer on their lot, hence, no add-ons, yet!), they don't want to deal with YOU, they tell you to just go elsewhere for a $60k new SUV.
Purchased new car which I love. No issues with car but service and treatment was awful. First delivery was few hours behind schedule but Jesus apologized and promised gift card as apology. Next was issue with added protection scratch guards that were bubbled up and looked awful. Came back to have it fixed. Waited all day waiting for them to make it right. Finally on 3rd attempt they fixed stickers. Once again Jesus and manager stated they would send me gift card as apology. It has been almost a month and I have yet to receiv... read more
Do not buy a new car from this dealership! They are vague about what is included in any of the dealer add ins you pay for and then tell you you didn’t pay for that that’s an upgrade. They are crooks!
I filled out online asking about one white RAV4 on Thursday. I finally got call back Saturday night. Had to call back on Sunday. My first question was is car still for sale. He said yes. I said we can come right down and see it. He said we could not come in till Tuesday. I got two phone calls and two texts to make sure my wife and I where coming in for the meeting. When we got there we were informed that the salesman we had talked to could not be there to meet us. We then where introduced to a new salesman. After an hour of ... read more
Tons of markups not listed in the cars. com advertised price. Very disappointed and won’t ever shop there again.
This dealership is full of liers and thieves. Mike and Brandon in service do not care about you, just stealing your money. They claimed they would cover my tow, and then after the vehicle made it to the dealership, they decided they had changed their mind, and are currently charging me 60 dollars per day until I pay for their $865 tow bill! That's literally extortion. I can't believe this place, it makes me sick to find out that there are people this cruel in the world. 0 out of 10, worst dealership in America.
Let me start by saying its a rip off dealership that is based of scamming clients their money especially with this economic slow down of selling cars and maintenance is the only way they will be making money. The head of the maintenance department Isac is the worse where he always find excuses to cover their mistakes. I brought my car to fix it at the dealership, paid top dollar for something simple and my car stayed there for a week to be fixed. While driving in the freeway my pedal failed and it almost caused me to crash. ... read more
They don’t tell you what’s going on with your auto loan and don’t use the one place you went in with after saying that’s the one that will be used also the salesman stays away from their customers for long periods and doesn’t explain what’s going on the finance guy doesn’t explain what’s going on either this person will not be going back to camelback Toyota in the future
We had a Recent horrible experience! !! We found a truck we really wanted online, we are from MO and truck in AZ, a previous customer came in and got denied for this same truck. (Needed a cosigner). We were approved and we are out of state, so had all the numbers done to ship the truck to us. While all this was happening, this denied customer came back after we were approved (with his cosigner) they wouldn't send us paperwork or signature options and sold the truck from underneath us. Told us, because we are OUT OF STATE, th... read more
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,935 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.