Camelback Toyota

mellissagates 

on DealerRater

3 years ago

Dealer "mandatory adds" what a joke and rip off and I am sure I am not the only one that they have done this to. We started this off with being told once we got to the dealership working a deal on a new Toyota camry hybrid that the price really is not the price as you have to buy the dealer added warranty such as paint protection, tint and door protection such as the cups that you see on some door handles. I asked to not add them as I am in the business and could spend less at my own dealership to have this done and they sai... read more

aaa 

on DealerRater

3 years ago

Blatantly lied about the terms of the deal until paperwork was being signed. I was told a warranty was applied to an offer and signed the offer, then they tried to sell me the same warranty that wasn’t included after paperwork was signed. Double check everything and don’t expect them not to not only take advantage of you, but lie to your face. 

jwklessley 

on DealerRater

3 years ago

I was in the market for a rav4 hybrid. They are hard to come by and everyone wants one. I get that. What I don't get was the way they had to treat me and my husband. We inquired about one of their cars online and were were fine with the price listed and figured it will be slightly more with taxes and doc fees, etc. We were told it was a first come first serve basis. They said cars are literally being sold as they pull them off the truck. I received a call from the salesman saying they have one and if I get there by 11:15 it'... read more

Jack 

on DealerRater

3 years ago

The star is for Samantha, our salesperson. She was great and did what she could. No stars for the dealership. Five hours to make an all cash transaction on a new Tacoma, three of those hours just waiting to talk to finance , which we had to do even though we weren't financing it. I've had colonoscopies the were faster and less painful. Never coming back again. 

skill_jenny 

on DealerRater

3 years ago

Buyer beware…Bait and Switch dealership. They had a 2020 Toyota 4 Runner advertised for 22k w/ 59k miles. The sales man i originally spoke with admitted the ad was a typo which is fine but that Was how the car was advertised. The 2nd sales man said to go ahead and come in and he’d go ahead and get the car ready for me. So i get there and I’m now told they never had the car on their lot.i showed the sales guy my screen prints from their website showing the vin and the asking price. He still insisted they didn’t have the car, ... read more

KP 

on DealerRater

3 years ago

The salesman was great to work with, would work with him anytime. However will never work with finance person again! 

Ldcorbin 

on DealerRater

3 years ago

Changed rating to 1 star, because after leaving bad review, I was called and was told they(camelback Toyota) wanted to make things right and would call me back 2 days later on Friday to discuss. Updated and rewritten. July 8 2022. After trading in vehicle at Camelback toyota, which was done very quickly, what was then due to me, I had to struggle to get. All of a sudden all the friendliness and urgency was gone when it came to what was due to me. Now it could of stopped there, but I was called, apologized to and asked to lea... read more

Omartrujillo926 

on DealerRater

3 years ago

This is the worst dealership #say no to camelback Toyota , reminds me of slavery times just unbelievable 

Allie.s.gray 

on DealerRater

3 years ago

I traded in and purchased a vehicle on 6/20 and overall day of, I’d say went pretty well BUT WAIT, There’s more. I was told my lien holder was Toyota Mortor Credit, but it’s not after my credit being ran 6 times. Apparently that’s in the contracts so shame on me for not being more thorough. Then I realized a scratch in my tint on the rear passenger door window. When I called I was told I needed to speak to Andre but that they didn’t cover stuff like that. One, still have yet to hear from ANDRE, and two at the time of the cal... read more