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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Welcome to Camelback Toyota in Phoenix, AZ, where quality and commitment drive every experience. That is why Camelback Toyota has earned prestigious accolades, including the President's Cabinet Award, Board of Governors Award, and Pinnacle of Excellence Award. We serve the greater Phoenix area, including Scottsdale and Glendale. We offer a diverse selection of Toyota vehicles to buy, lease, or finance, like the Toyota Camry, RAV4, and Tundra. Our service center, staffed with certified technicians, uses only OEM parts to deli... read more
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I purchased my second car, 2022 4Runner, on 11/09/3021 and it has turned out to be the worst car buying experience yet. From the sales clerk, Amanda to the office manager, Katrina Coscarelli and everyone in between. I initially alerted them of my dissatisfaction on Wednesday, 11/17/21, and I immediately received a call from "Ralph", I believe that was his name (I forgot it). After giving the details to Ralph he apologized and said that should not have happened. He asked that I come in on Friday 11/19/2021 (he would be in all... read more
TERRIBLE CUSTOMER SERVICE and SERVICE DEPT. (11/05/21) - Tried to change oil myself, but oil filter housing was so far tightened, I could not loosen it. I even have the required special filter wrench to remove the housing. It was not this way before I took my Tundra in for my free oil change a few months ago because I changed the oil myself well before my free oil change was due. I found out the oil filter housing could not be loosened after already draining my old oil. I had to put in new oil and without being able to insta... read more
Worse dealer. Dishonest sales people and wort service staff. They lie about everything and sell lemons to hardworking honest people.
2 weeks into my car and a faulty pice fell off! Won’t fix! Horrible. 50,000 car and to get treated the way I did just not acceptable from any company/Business. Salesman bring in we Will take care of it-parts and public relations call me back( what a joke) literally tell NO it was on car when you drove off! So not only do they not stand by any kind of standards the undermine her own people very very sad I have been beating the door down on this whole thing for week and a half now and I’m not gonna rest until I make a know how... read more
Extremely disappointed with this dealership. At first I was shocked and how great they were.. should of known it was too good to be true. They were great at keeping me updated with the car so I could get it. I arrived extremely early to be sure I was able to purchase the car, and I was.. after waiting for a total of 10.5 hours. Not only did I wait 10.5 hours, but I also paid 10k more than MSRP including their 3k upcharge due to ‘covid losses.’ Wouldn’t even talk the number down. Told me I wasn’t eligible for Military Rebate ... read more
DISHONEST! DISHONEST! DISHONEST!This is the most DISHONEST! DISHONEST! DISHONEST! This is the most DISHONEST, DISHONEST, DISHONEST -AND- UNETHICAL dealership I have ever dealt with! I worked with their Internet department over a week's time. Friday, 9/10, Shaun (Mgr) called me and told me that the truck I wanted would be in between Sept 13th and the 15th and that the truck was mine since we'd agreed on a price (of course, if someone came in before me and bought it, that could happen) and that he wrote notes in the book that ... read more
TOOK MY CAR IN DUE TO ENGINE LIGHT ON/DIAGNOSTIC FOUND WATER IN THE FUEL. AFTER GETTING AN ESTIMATE FOR REPAIRS, I TOLD ED TO NOT PROCEED UNTIL I LOOKED INTO COVERING THE COST. AFTER TELLING ED TO NOT FIX THE PROBLEM, HE TOLD ME THAT THEY HAD ALREADY TAKEN FUEL OUT OF THE TANK. AFTER LEAVING THE BUSINESS WITH A 1/4 TANK, I RETURNED TO TOYOTA DUE TO THE FUEL LIGHT TURNING ON (ACTUALLY ONLY HAD A GALLON). THEY HAD NO BUSINESS STARTING A JOB WITHOUT PERMISSION!!!
I am extraordinarily dissatisfied with the service department; the service department at Toyota Camelback took a full three days to diagnose my car instead of four hours. After all this delay and unjustified waiting, they decided to clean up my engine carbon which did not reflect any improvement. I paid $387.99, this very surprising and disappointing from Toyota camelback. It was a bad experience and unsatisfactory service. They left the impression that they were inexperienced in diagnosing problems or lied that they did eng... read more
We actually really love our car. We got a great price and the process was smooth. Long but to be fair there was a lot of people there that day. But I don’t appreciate being lied to the moment we meet our salesmen we had been working with my girlfriend to get the car. Immediately he tells us “I have another couple coming in 15 minutes and they want it too” well guess who never showed up ? Oh the couples. Almost as if they weren’t real to begin with. Don’t lie to me, don’t lie the from the moment you meet your new customers. I... read more
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 28,935 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.