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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent Service. Parts were ordered, they arrived quickly and were installed immediately. Mark DeMendoza kept me apprised of the progress continuously, allowing me to plan around the Service time.
Business response:
We are thrilled to hear about your experience with us, Bruce! It is genuinely rewarding to know that the parts process went smoothly and that the turnaround time worked in your favor. Mark's commitment to keeping you informed every step of the way is exactly the kind of attentive service we strive to provide. Thank you for taking the time to share your feedback, and we look forward to welcoming you back whenever you need us.
I appreciate the service center. They provide transportation to and from and the overall communication is great. They text, call and or email in order to make sure u am informed.
Business response:
Thank you for your wonderful feedback! It is truly great to hear that your experience with our service center has been a positive one. Knowing that the transportation assistance and our communication efforts have made a difference means a great deal to us. We are committed to keeping our customers informed and making the entire service process as convenient as possible. We look forward to continuing to provide you with the same level of care on your next visit!
Been coming here for years. Always treated nicely and with respect. Mark DeMendoza has been a great contact for me. He is upfront, communicative and honest. I will continue to service my car here as long as I live in the Phoenix metro area.
Business response:
We are pleased to hear that your experiences with us have been consistently positive over the years! It means a great deal to know that you feel respected and well cared for each time you visit. Mark is truly a valued member of our team, and your kind words about his honesty and communication will be passed along to him. Thank you for your continued loyalty and for taking the time to share your experience. We look forward to serving you for many more years to come, and we are glad to be your trusted service destination here ... read more
At appointment time we were welcomed like family. Our red Golf Alltrack was ready at the time promised. Our whole car looked like new, all cleaned and washed inside and out, including the wheels. We'll be back!
Business response:
Thank you for taking the time to share such a wonderful experience with us! It means a great deal to hear that you felt welcomed like family and that your red Golf Alltrack was returned to you on time and looking its absolute best. That is exactly the kind of experience we strive to provide for every customer who visits us. We truly appreciate your loyalty and look forward to seeing you again at Camelback VW. We will be here whenever your Golf Alltrack needs us!
Easy and quick They attended me quickly, I would just like to receive some video of what they did. Thank you
Business response:
We greatly appreciate your kind words and are glad to hear that your experience was easy and quick! Providing prompt and efficient service is something we truly value, and it means a lot to know that came through during your visit. Your note about receiving a video recap of the work performed is a wonderful suggestion, and we will keep that in mind as we continue looking for ways to enhance the customer experience.
Had my suv serviced at VW. I wouldn't go anywhere else. I love the whole staff.
Business response:
We are grateful for your kind words, Kay! It means so much to hear that you trust us with your SUV and that your experience with our team has been consistently positive. We truly value customers like you, and it is always a pleasure to be your go-to service destination. We look forward to seeing you again!
Eddie is very kind and awesome with customer service! Service is fast and efficient! Love coming here for my car needs .
Business response:
Thank you for sharing such a wonderful experience with us! We are so glad to hear that Eddie made a positive impression with his kind and attentive customer service. It truly means a lot to know that our team is making a real difference for our customers. We are also happy that the service was fast and efficient for you. We love hearing that you enjoy coming to Camelback VW for your car needs, and we look forward to continuing to be a place you can count on!
Good fast reliable on time Comfortable waiting room I received a ride from the dealer and they put charge in my ev
Business response:
We are happy to hear that your experience with us was smooth, timely, and comfortable from start to finish! It is great to know that the waiting room met your expectations and that the complimentary ride and EV charge added convenience to your visit. Thank you for taking the time to share your feedback, Victorasilva0403. We truly appreciate your kind words and look forward to welcoming you back the next time you need anything from Camelback VW!
Shortest time from Start to Finish, ever buying a vehicle Listened well and showed the spot on vehicle and demonstrated it well
Business response:
Thank you for sharing such wonderful feedback! It is truly gratifying to hear that your vehicle purchase was a smooth and efficient experience from beginning to end. Knowing that you felt heard and that the right vehicle was matched to your needs makes all the difference. We are so glad you had a great experience, and we hope you are enjoying your new vehicle. We look forward to being there for you whenever you need us in the future!
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4 star rating with 2,702 reviews.
When is Camelback VW open?
Camelback VW is open now. It will close at 9:00 p.m.