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Camelback VW

4.0

About this business

Location details

1499 E. Camelback Rd., Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.02,723 reviews
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NJACOBS0595's profile image
NJACOBS0595 
a month ago

Helpful, friendly staff that’s willing to give you options and not guilt you into doing things 

Business response:

We are privileged to hear that our team made your experience a comfortable and pressure-free one. Knowing that our staff took the time to walk you through your options and let you make the best decision for yourself means a lot to us. We hope to see you again at Camelback VW whenever you need us. 

RobynA's profile image
RobynA 
2 months ago

I have got 3 cars from this dealership so far and they never disappoint! I have had a great experience every time. Kevin sold us the first car, Tyler sold us our other 2 cars. Cheyanne and Luis were both Great! If you need a quality vehicle and want the best to help you, go to Camelback Volkswagen 

Business response:

We are grateful for your continued trust in us over three cars and counting! It means a lot to know that each visit has been a positive one, and it is clear that Kevin, Tyler, Cheyanne, and Luis each made a real impression on you. We will be sure to pass along your kind words to the whole team. We look forward to being your go-to for many more great experiences down the road! 

Khildy715's profile image
Khildy715 
2 months ago

Great team! Tyler and Luis were especially helpful! We love our new Tiguan! Thank you! 

Business response:

We are utterly delighted to hear about your experience with our team! Tyler and Luis will be so happy to know they made a real difference during your visit. Enjoy every mile in your new Tiguan — it is a fantastic choice! 

BRUCE.TOMAN's profile image
BRUCE.TOMAN 
4 months ago

Excellent Service. Parts were ordered, they arrived quickly and were installed immediately. Mark DeMendoza kept me apprised of the progress continuously, allowing me to plan around the Service time. 

Business response:

We are thrilled to hear about your experience with us, Bruce! It is genuinely rewarding to know that the parts process went smoothly and that the turnaround time worked in your favor. Mark's commitment to keeping you informed every step of the way is exactly the kind of attentive service we strive to provide. Thank you for taking the time to share your feedback, and we look forward to welcoming you back whenever you need us. 

YEBUAHW's profile image
YEBUAHW 
4 months ago

I appreciate the service center. They provide transportation to and from and the overall communication is great. They text, call and or email in order to make sure u am informed. 

Business response:

Thank you for your wonderful feedback! It is truly great to hear that your experience with our service center has been a positive one. Knowing that the transportation assistance and our communication efforts have made a difference means a great deal to us. We are committed to keeping our customers informed and making the entire service process as convenient as possible. We look forward to continuing to provide you with the same level of care on your next visit! 

nwelter's profile image
nwelter 
4 months ago

Been coming here for years. Always treated nicely and with respect. Mark DeMendoza has been a great contact for me. He is upfront, communicative and honest. I will continue to service my car here as long as I live in the Phoenix metro area. 

Business response:

We are pleased to hear that your experiences with us have been consistently positive over the years! It means a great deal to know that you feel respected and well cared for each time you visit. Mark is truly a valued member of our team, and your kind words about his honesty and communication will be passed along to him. Thank you for your continued loyalty and for taking the time to share your experience. We look forward to serving you for many more years to come, and we are glad to be your trusted service destination here ... read more

BROCKS.ARIZONA9's profile image
BROCKS.ARIZONA9 
4 months ago

At appointment time we were welcomed like family. Our red Golf Alltrack was ready at the time promised. Our whole car looked like new, all cleaned and washed inside and out, including the wheels. We'll be back! 

Business response:

Thank you for taking the time to share such a wonderful experience with us! It means a great deal to hear that you felt welcomed like family and that your red Golf Alltrack was returned to you on time and looking its absolute best. That is exactly the kind of experience we strive to provide for every customer who visits us. We truly appreciate your loyalty and look forward to seeing you again at Camelback VW. We will be here whenever your Golf Alltrack needs us! 

DOLCELD's profile image
DOLCELD 
4 months ago

Easy and quick They attended me quickly, I would just like to receive some video of what they did. Thank you 

Business response:

We greatly appreciate your kind words and are glad to hear that your experience was easy and quick! Providing prompt and efficient service is something we truly value, and it means a lot to know that came through during your visit. Your note about receiving a video recap of the work performed is a wonderful suggestion, and we will keep that in mind as we continue looking for ways to enhance the customer experience. 

KAY MAGNUS's profile image
KAY MAGNUS 
4 months ago

Had my suv serviced at VW. I wouldn't go anywhere else. I love the whole staff. 

Business response:

We are grateful for your kind words, Kay! It means so much to hear that you trust us with your SUV and that your experience with our team has been consistently positive. We truly value customers like you, and it is always a pleasure to be your go-to service destination. We look forward to seeing you again! 

Frequently asked questions about Camelback VW

How is Camelback VW rated?

Camelback VW has a 4 star rating with 2,723 reviews. 

When is Camelback VW open?

Camelback VW is open now. It will close at 9:00 p.m.